Concierge & Safeguarding Officer

2 weeks ago

Sunderland, United Kingdom Oceander Abodes Ltd Full time

**JOB DESCRIPTION**

**JOB TITLE: Concierge & Safeguarding Officer**

**REPORTS TO**:Care Manager & Senior Care Coordinator

**JOB PURPOSE**:To provide support, concierge and safeguarding services in our supported housing for vulnerable people.

**KEY RESPONSIBILITIES**:
**Carrying out tasks for the client as per the Care plan**:

- Work as part of a team in supporting a client group with varying support needs.
- Record all logs and day-to-day activities in the location as well as effective handovers.
- Carrying out various building, health, and safety checks.
- Be familiar and alert to safeguarding issues and concerns.
- Handle calls and enquiries about the clients.
- Receiving, welcoming and onboarding new clients.
- Liaising with emergency services in the case of emergency.
- Observing care planning needs for clients.
- Uphold client’s rights and preserve dignity
- Ensuring that the delivery of care services meets the required standard as laid out at Oceander Abodes’ induction.

**Training & Development**:

- Maintain professional knowledge and competence
- Attend mandatory training courses and other training and updates as deemed necessary
- Attend regular meetings with the line manager

**Special Conditions**:

- This post requires the holder to be available at varying times, which include early morning and late evening work and may involve an on-call rota system. The post holder is required to work weekends and bank holidays.
- To carry out other duties and responsibilities commensurate with the post and the needs of the organisation to develop and maintain service delivery.
- The post requires the holder to have a clear disclosure check by the regulatory body Access NI and/or other necessary police checks.
- Ensure all information of a confidential nature is not divulged to third parties

**KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED**

**Essential Desirable**
- Supported living
- Caring and patient care
- Fluent in English
- Good communication and interpersonal Skills
- Team player
- Flexible approach to work according to the needs of the service
- Basic literacy and numeracy skills
- Understanding of confidentiality
- Demonstrate motivation, reliability and commitment to teamwork and the development of others
- Ability to maintain accurate and up-to-date records and task schedules per company policies and procedures
- Flexible, reliable and responsive to change
- Ability to work on own initiative and without daily supervision
- Ability to undertake personal care with clients.

This job description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list. Oceander Abodes reserves the right to amend this job description from time to time, according to business needs. Any changes will be confirmed in writing.

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
- Weekends only

Work authorisation:

- United Kingdom (required)

Work Location: On Site

**Job Type**: Part-time

Pay: £11.50-£12.00 per hour

**Benefits**:

- Casual dress
- Company events
- Free parking
- On-site parking

Ability to commute/relocate:

- Sunderland, Tyne and Wear: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 25/03/2025
Reference ID: Oceander_AbodesR65

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