Senior Support Worker

**Vacancy Location**: Ware, Hertfordshire. SG12 7DU

**Shifts**: Monday - Sunday on a rota basis

**Pay Rate**:£26,863 per annum (based on 42 hours per week)

**Sponsorship**:This service does not provide support for Sponsorship at this time

**About You**

You’re a natural leader and organiser. You inspire your team to be the best they can be, and you’re warm and approachable too.

Most of all you’re passionate, kind and resilient. These are our values and they’re at the heart of the way we do things.

You’ll show your team our values in action and inspire and motivate them to do the same. With your experience in care and your passion for purpose, you can join our team and make a difference every day.

**Who We Are**

We’re here to support people to flourish in a place they call home. We’re one of the largest providers of adult social care with over 3,600 colleagues supporting 1,100 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do - so we can create the best experiences together.

And we’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience - every day.

**Role Responsibilities**

**Person-Led Care**
- You’ll support adults with lots of different needs such as learning disabilities and autism
- You’ll support them to flourish in a place they call home. You’ll empower the people we support to be ambitious and live fulfilled lives
- You’ll give high-quality support tailored to people’s needs
- You’ll be a leader of one of our teams, inspiring them to be the best they can be
- You’ll manage the service when the manager is away, creating a culture that allows for learning and fun
- You will carry out audits for the Registered Manager and make sure any feedback and improvements are carried out
- And of course, you’ll follow our procedures, so we give consistent, safe and reliable care and support
- Our approach is all about co-production with the people we support. So you’ll work with them to design and plan things and create the best experiences together. You’ll build and nourish relationships
- Each person has a care plan that you’ll help to create and monitor to ensure safe practices. You’ll make sure you understand individual needs so that person-led care is at the heart of what you do
- You’ll help the people we support to develop life skills, make choices and reach their potential for independence. Help them to feel included in the community
- Support people to join in with social, leisure, educational and employment activities. Help them to enjoy holidays and day trips
- Communicate in a clear and suitable way

**Great Planning & Leadership**
- Organise and coordinate the assessment of care plans to make sure they meet the needs of the people we support
- Organise the team so that tasks are completed. Supervising them formally when asked by your manager
- Assess and support your team so we deliver brilliant quality every day
- Solve problems and delegate tasks, so we run our service effectively
- You’ll process finances and manage medication orders
- Check people are getting involved and enjoying their activity plans
- Coach the team to work in a way that demonstrates an understanding and commitment to the rights of people with complex needs
- Manage attendance, annual leave and absences
- Authorise timesheets
- Plan rotas to meet service standards
- Work with your manager if there are any challenges for cover, attendance, or conduct
- Follow disciplinary procedures with fairness

**Deliver Great Standards**
- Provide personal care including support with continence needs; health and medication needs; handling personal possessions; finances and documents; shopping. Help them to have good levels of personal and environmental hygiene
- Make sure all medical needs are met and help people to advocate their own needs and wishes
- Make sure the environment is safe and secure. Promote dignity
- Manage behaviours using our strategies and procedures set out in the care plans, and review these regularly
- Have the highest integrity when you deal with personal and financial affairs
- Look after people’s personal property and clothing, reporting any extra needs to your manager
- Maintaining financial records
- Cleaning and maintaining equipment
- Report accidents or infectious illnesses for you or a person we support immediately
- Report any faulty appliances, damaged furniture, equipment, or any potential hazard
- After training - administer medication. Deal with medical emergencies appropriately
- Act as brand ambassadors for the organisation

**Work as a Team**
- Review care plans and other documentation as required by t