Contract Manager

3 days ago

Doncaster, United Kingdom raymond associates ltd Full time

**The Opportunity and Package**

As a result of new mobilisations and continued growth we are looking to strengthen our management teams and are looking for new contract managers in the Doncaster area.

A basic salary of up to £26k - £30k + bonus + car + benefits for experienced contract managers in the cleaning industry who want to manage their own business area including P&L and take direct control of their team, client relationships and results.

**The Company**

We are a fast-growing, progressive service provider, where the HR ethos is very much: our people are our business.

A national provider of Facilities Management Service, trusted by commercial and institutional clients operating across a range of sectors including Education, Retail, Industrial, Public sector, Healthcare, Pharmaceuticals and more. With a revenue of 2.6billion euros and 90,000 employees, who dedicate themselves to supporting the safety, well-being and comfort of millions of people, we are one of the market leaders in professional soft services in Europe.

**The Role**
- Full contract and site management responsibilities.
- Ensure the service delivery specification is implemented and adhered to.
- Regular client liaison: plan and implement a visitation programme to monitor standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
- To ensure all client queries and complaints are dealt with in a timely and effective manner.
- To ensure that the financial performance of each contract is being controlled to the budgeted requirements.
- Maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales.
- To ensure all health and safety procedures are followed with regards to materials and machinery.
- Staff Management and recruitment.
- Ensure that all company procedures are adhered to at all times.

**The Person**
- Experience of running multiple cleaning contract sites
- Strong client liaison and relationship building skills
- Inspiring and innovative approach to team management

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