Call Handler

4 days ago

Reading, United Kingdom MotorEasy Full time

**The Company**

MotorEasy is the UK’s fastest growing motoring association, and a leading provider of vehicle warranties, insurances and motoring services.

**Job Purpose and Overall Objective**

As part of our continued expansion, MotorEasy is looking for talented individuals to join the customer service team, based in our Reading offices.

Working alongside our customer service team, your role will be to speak with customers who have a vast array of queries, from wanting to update their payment or account details, through requesting a car repair or service boking, to querying their cover level or best advice on their car problem.

You will be expected to achieve weekly KPIs and targets.

**Duties**:

- Handle customer enquiries using our software and process
- Answer and receive over 100 calls per day
- Any other duties your manager reasonably asks you to perform

**The Successful Applicant**

We are interested in talking with hard working, reliable, bright and self-motivated individuals with excellent spoken communication and a strong drive for achievement.

We pride ourselves on our training and the support given to our teams. Full product, systems and sales training will be provided.

**What We Offer**

**Salary**: £18,000

OTE: £20,000 (Your OTE will be based on achieving KPIs, and will be paid monthly)

Holiday: 22 days holiday

Hours: 8.30 - 17.30 Mon - Fri, and one Sat 09.00 - 16.00 in every 4

Office based

**Job Types**: Full-time, Permanent

**Salary**: From £20,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking
- Referral programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Work Location: One location

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