Hotel Receptionist

9 hours ago

Brighton, United Kingdom The Old Ship Hotel Full time

**Job description**

**Job description**

**Hotel Receptionist**- Central Brighton location

The Place

The Old Ship is Brighton’s oldest hotel with some parts dating back to the 16th Century. As a Receptionist you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Chef and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role You’ll be passionate about your working area and responsibilities, and working as part of a vibrant team to deliver the best Guest experience to our guests

The Perks
- A competitive salary of £20,800.00
- A full time contract for 40 hours predominately
- Free meals on duty
- Uniform provided.
- Staff discounts
- Full company induction,training, and career progression
- Company Pension scheme

The Role
- Ensuring that all guests are appropriately attended to and that every phone call is handled in a courteous and professional manner.
- Checking guests in & out
- Coordinating guests and colleagues during an emergency and have good knowledge of fire procedures
- To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety regulations
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with the Health and Safety regulations, reporting any faults to the maintenance and/or management.
- Dealing with complaints quickly and efficiently and find suitable solutions to any problems that may arise
- To liaise with guests and other departments, passing relevant information onto staff especially specific requirements or arrangements.
- Making sure that Company policy and the Vision are always followed
- Ensuring every reservation has been either preauthorized, reported or cancelled in order to maximize revenue and occupancy.
- To take overall personal pride in appearance and work performance
- Create a warm and friendly environment for you and your colleagues

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£20,800.00 per year

**Benefits**:

- Company pension
- Referral programme

Schedule:

- Weeken availability

Supplemental pay types:

- Commission pay

Work Location: One location

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£20,800.00 per year

**Benefits**:

- Company pension
- Free parking
- Referral programme

Schedule:

- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£20,800.00 per month

**Benefits**:

- Company pension
- Free parking
- Referral programme

Schedule:

- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

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