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7 days ago

Chelmsford, United Kingdom Adcock Full time

Chelmsford, Essex

Service and Maintenance

Full time

Permanent
- We are looking for a talented, organized Administrator to join our busy team in Chelmsford. If you are on the lookout for your next opportunity, with an employer that cares deeply for its employees and has a history of long-serving employees, then this may be your chance.

**What you’ll be doing**:

- As part of the administrative team, you will be the first contact for clients and engineers. You will support the Service and Maintenance department in delivering exceptional service to our clients.

**Your day will include**:

- Answering the phones and dealing with queries
- Planning jobs and making sure that the engineers know where to go.
- Providing quotations to customers for maintenance contracts
- Renewal of maintenance contracts
- Producing invoices
- Keeping records and updating relevant databases

Every day is different, and every client is unique

**What we need from you**:

- Some administrative experience in a busy, reactive working environment will be a benefit.
- Experience in using databases would be an advantage
- Ability to deliver excellent Customer service.
- Able to prioritise and react to changing customer needs in a calm and effective manner.

**What we offer**:

- A competitive salary, commensurate with skill and experience.
- A friendly, close working environment with plenty of free parking.
- Varied and interesting work
- 25 days holiday, plus bank holidays. Holiday allowance increases with service.
- Pension.

**Next steps**:
You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc.

**Delivering an outstanding customer experience every day, by creating a great place to work**
- As a widely respected organisation within the cooling and heating industry, we believe that our success is down to our employees. By creating a great place to work for our talented, hard working, loyal employees our business will continue to deliver and be known for our excellent service and expertise.

**Salary**
- Competitive salary**Hours**
- 40 hours per week, Monday to Friday, 8am to 5pm.**Benefits**
- Competitive

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