Technical & Estimating Support

1 day ago

Oldbury, United Kingdom Lindab Ltd Full time

**Job Title: Technical & Estimating Support**

**Location: Oldbury, Birmingham**

**Reports to: Profile Sales Director**

**Hours: Monday - Thursday, 8am - 5pm and Friday 8am - 4pm with 30 minutes for lunch**

We are looking for a proactive and detail-oriented person who can deliver accurate quotations, technical support, and drawing take-offs while supporting both the Profile team and our customers. This role offers a blend of technical, administrative, and customer-focused duties, including CRM updates, assisting with internal sales enquiries, and contributing to the smooth operation of a busy sales office.

**Key responsibilities**:

- **Coordinate and manage customer enquiries**: Providing updates, clarifying requirements, and ensuring expectations are met.
- ** Prepare accurate quotation**: Using the Lindab ERP system (Axapta) and collaborate with other departments to gather necessary technical and pricing information.
- ** Respond to technical product queries**: Offering expert advice, alternative solutions, and supporting technical training when needed.
- ** Maintain accurate record**: Using the CRM and quotation systems to ensure efficient administration and internal communication.

**Requirements**:

- **Experience working with ERP systems**:Preferably Axapta, for quoting and order management.
- ** Strong technical knowledge**:In construction or building products, with the ability to interpret and prepare technical drawings or plans.
- ** Proven customer service and communication skills**:Particularly in handling technical or sales-related enquiries.
- ** Familiarity with CAD or BIM software**and the ability to support customers in using technical resources.
- ** Ability to work cross-functionally**with sales, customer service, and technical teams in a fast-paced environment.
- **Strong communicator**:able to explain technical information clearly and build positive relationships with both customers and internal teams.
- ** Problem-solver with a proactive mindset**:Take initiative to find solutions, suggest alternatives, and support continuous improvement.
- ** Detail-driven and well-organised**:Able to manages time effectively, handles multiple tasks efficiently, and ensures accuracy in all aspects of work.

**The Package**:

- Salary of up to £35,000.00
- Bonus of up to 14% salary
- 25-days annual leave, + 8 days statutory Bank Holidays and a Christmas / New Years closure
- Corporate workwear inc. PPE
- Company Pension contribution matched at 4%
- Part of the Mental Health Charter: Wellbeing app, Mental Health Champions, EAP program and discounts on counselling
- Life Assurance
- Annual flu jab
- Online retail discounts & savings including; gym, holidays, hotels and family days out
- Long Service Awards

At Lindab, we're not just offering a job—we're inviting you to shape the future of indoor living. We're all about creating healthier spaces and a more sustainable planet. From energy-efficient ventilation to smart roofing solutions, you'll work with innovative products that make a real difference. Plus, you'll be part of a supportive team that values your growth and ideas.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

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