You will be responsible, in conjunction with the Team Leader, for supervision of the clerical officers within the relevant specialty teams and will act as Secretary to relevant medical staff.

You will be working with the Team Leader and Divisional Management Team to ensure no Trust targets are breached, i.e. 18 weeks.
- To provide a full secretarial service for the relevant departments, ensuring clinic letters, discharge summaries, medical reports are accurately typed using digital dictation within a 5-day turnaround
- To work in close liaison with Divisional Management Team, Team Leaders, medical staff/ clinicians to ensure that the patient’s 18 week journey is not breached.
- Actively supervise the clerical officers ensuring any issues are identified. Ensure all typing of letters etc is done in a strict date order process achieving targets set by the Divisional management team and working to the Standard Operating Procedure.
- Liaise and mediate between patients, relatives, General Practitioners and all medical staff, exercising initiative and excellent interpersonal skills to ensure that such contact is sensitive, empathetic and effective.
- Under the advice of the Team Leader, ensure all clinical results are brought to the attention of a clinicians as quickly as possible. Ensure that all results are signed off by a Clinician and if necessary are filed in the patient’s case notes.
- Ongoing maintenance and monitoring of patients’ access plans in accordance with Trust Policy. Update knowledge of access plans and 18 week pathways by attending relevant training, in accordance with the Team Leader, to enable issues to be escalated as required.

We are a University teaching hospital full of hard working and dedicated staff providing community and hospital services across the Morecambe Bay area.

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises.

Quality shines throughout the Trust, and the awards that our Care Groups, corporate teams or individuals have either won, or been shortlisted for, show the achievements are being recognised at a national level.

We are absolutely committed to making the Trust ‘a great place to be cared for; a great place to work’ through the delivery of the highest possible standards of compassionate care, as well as our research and education strategy to provide the very best patient and staff experience.