Welfare Reform Administrator
2 days ago
We are currently recruiting on behalf of our client for a Welfare Reform Administrator on a three month temporary basis.
The role is based in West London and is full time role (36 hours per week).
Day to day duties will include:
- Keep customers updated of Benefit regulations, advising them what benefits are available to them
- Build up a detailed understanding of welfare reform and housing benefit legislation by proactively keeping up to date
- Ensure that Welfare statistical information is accurate and up to date Review and action Use and occupation arrears cases
- Provide rent sign up appointments to all new customers setting them up to make regular future rent payments
- Monitor Traveller tenancy accounts, negotiate arrears repayments and offer financial support advice
- Provide admin support relating to the Rent and Garage service
