Patient Registration Officer

13 hours ago

St Asaph, United Kingdom NHS Wales Shared Services Partnership Full time

**To be responsible for the processing of**:
1. Exemption Certificates
2. National Back Office (NBO) transactions
3. GP Links submissions
4. Medical records and general duties within Registration.

To investigate and resolve telephone and fax queries from General Practices, Clients and other NHS Organisations.
To ensure the compliance and continuation of the Customer Services Excellence (CSE) Accreditation.

An opportunity has arisen for a Patient Registration Officer office based within the Primary Care Services function at NWSSP in St Asaph.

The job summary and purpose of the role is to be responsible for GP Link submissions, medical record transfers and general duties within Registration.

This post is a permanent contract.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.

  • Patient Care Navigator/administrator

    2 weeks ago

    St. Asaph, United Kingdom Pen Y Bont Surgery Full time

    Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone To have a thorough knowledge of all practice...

  • Medical Examiner Officer

    7 days ago

    St. Asaph, United Kingdom NHS Wales Shared Services Partnership Full time

    An exciting opportunity has arisen for an individual with nursing, clinical or allied healthcare experience to join the team of Medical Examiner Officers. Across Wales, the existing Medical Examiner Officer team includes MEO’s from a variety of backgrounds including nursing, biomedical scientists, ODPs, clinical audit, paramedics and dietetics. Other...

  • Registration Officer

    2 weeks ago

    Lytham St. Annes, United Kingdom Lancashire County Council Full time

    Salary £21,968 - £24,054 Per annum | Permanent, Annualised 520 hours Pro Rata Are you: - customer focused - passionate about working with people - confident in using digital resources - committed to effective team working **If so, we have an ideal opportunity for you!** The core task of this role is to Register births, still-births, deaths, marriages...

  • Medical Examiner Officer

    7 days ago

    St. Asaph, United Kingdom NHS Wales Shared Services Partnership Full time

    An exciting opportunity has arisen for an individual with nursing, clinical or allied healthcare experience to join the team of Medical Examiner Officers in North Wales. Across Wales, the existing Medical Examiner Officer team includes MEO’s from a variety of backgrounds including nursing, biomedical scientists, ODPs, clinical audit, paramedics and...

  • Project Support Officer

    2 weeks ago

    St. Asaph, United Kingdom Welsh Ambulance Service University NHS Trust Full time

    This post is fixed term / secondment for 9 months due to maternity cover. An exciting opportunity has arisen for a Project Support Officer to support the Clinical Directorate for 9 months to cover a period of maternity leave. The Successful individual will providing high quality and timely administrative and project support to the Project Managers, the Team...

  • Clinical Contact Centre Clinician

    2 weeks ago

    St. Asaph, United Kingdom Welsh Ambulance Service NHS Trust Full time

    Are you a qualified nurse or a paramedic with 5 years post registration experience looking for your next career move in a fast-paced and exciting environment? Do you want to provide care to multiple patients in one shift? Do you put patients at the heart of everything you do, with a commitment to going above and beyond in terms of customer service?If so,...

  • Information Governance Officer

    1 week ago

    St. Asaph, United Kingdom Welsh Ambulance Service NHS Trust Full time

    An exciting permanent opportunity has arisen for an enthusiastic Information Governance Officer, to support the administration processes and workload of the Information Governance team. You will be working with and directly supporting the Data Protection Compliance Managers & Data Protection Officer. You will be responsible for coordinating support for...

  • Registration Assistant

    5 days ago

    Bury St, Suffolk, United Kingdom Suffolk Jobs Direct Full time

    Suffolk County Council Address: Registration Office, 7 Angel Hill, Bury St Edmunds IP33 1UZ - On-site Salary: £28,598 per annum (pro rata)Hours: 13.5 hours per week, working days Thursday and FridayContract: Permanent We believe in the power of potential. At Suffolk County Council, we celebrate difference and support everyone to thrive. As a...

  • Investigation Supervising Officer

    1 week ago

    St. Asaph, United Kingdom Welsh Ambulance Service NHS Trust Full time

    An exciting opportunity has arisen within the Quality, Safety and Patient Experience Directorate, Welsh Ambulance Services NHS Trust, for an Investigation Supervisor Officer (ISO). The post is full time (37.5 hours per week) and the base will be flexible at either Matrix One - Swansea, VPH - Cwmbran or Ty Elwy - St Asaph, plus home working. To be confirmed...

  • Information Governance Officer

    5 days ago

    St. Asaph, United Kingdom Welsh Ambulance Service NHS Trust Full time

    An exciting opportunity has arisen for an enthusiastic Information Governance Officer to support the Trust Records team. You will be working with, and directly supporting, the Record Service and Archives Manager and will be part of the Records Team that provides Trust records. If you are interested in applying, please read the job description and person...