Motor Claims Trainer

4 days ago

Chester, United Kingdom Proximo Holdings Limited Full time

**Motor Claims Trainer**

**Chester (Hybrid)**

**£28,000 - £30,000**

**Are you an experienced Motor Claims Handler who enjoys supporting the development of others?**At Proximo, the UK's leading provider of specialist and adapted replacement vehicles, we are committed to keeping people on the move. When vehicles are out of action, we provide replacement vehicles, ensuring our customers maintain their independence and mobility.

Our dedicated Learning and Development team is currently seeking a Motor Claims Trainer to join us in supporting the growth and performance of our Credit Hire department.

In this role, you’ll be responsible for delivering engaging training sessions and assessing learning outcomes to enhance the effectiveness and capability of the Credit Hire team. If you possess strong industry knowledge but are looking to make a move from operations, this could be the perfect next step in your career.

**What does a typical day as a Motor Claims Trainer at Proximo involve?**
Forget waiting around for instructions or working from a set task list —this role offers the freedom to drive change, create new initiatives, and constantly look beyond current capabilities.

**Your main responsibilities will include**:

- Designing targeted training modules in key areas such as First Notification of Loss, liability assessment, and recovery negotiation.
- Delivering job-specific training across claims functions for both new starters and existing team members.
- Carrying out training needs analyses to identify gaps and emerging requirements in technical skills.

**What are we looking for?**
- At least three years’ experience in the Motor Claims, Insurance or Credit Hire sector is essential.
- Strong communication, planning and organisational abilities.
- Prior experience in delivering formal training or providing developmental support to colleagues would be a definite advantage.

**What will we offer you?**

As an Investors in People GOLD standard employer and a member of the Inclusive Employers Group, we invest in your development and provide the latest technology, support, and knowledge to help you deliver excellent service to our customers.
- 25 days holiday (plus bank holidays and your birthday off)
- Hybrid working after 3 months of probation
- Healthcare plan via Medicash, covering optical, dental, and physiotherapy
- Funded Summer and Christmas company events
- Enhanced paternity and maternity leave
- Enhanced company pension scheme
- Tech Scheme
- Retail Cashback Scheme
- Service Reward Scheme
- Cycle to Work Scheme

**Before you go...**
- For Proximo, having a friendly, diverse, and inclusive atmosphere is crucial to achieving our best-in-class goal. When everyone feels free to be their best selves at work, Proximo thrives. We want our people base to match the variety of our customer base. While we strive to maintain a culture where employees feel appreciated and valued for their individual potential, we celebrate diversity. Our dedication to diversity is authentic, continuously developing, and top-down driven. Proximo takes great satisfaction in being open to everyone. No matter your gender, sexual orientation, disability, race, marital status, ethnicity, religion, or social class, we encourage you to apply. We support diverse workplaces where our employees may always give and display their best selves._- #PMCT_

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