Credit Controller

Company Description

The world is reading and **Ingram Content Group UK Ltd** (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity.

Ingram is an established and widely respected international physical and digital book distributor in the British book trade with a reputable base of publisher clients and complements Ingram’s growing range of services provided to publishers in the United Kingdom.

**Job Description**:
**Job Summary**

To assist the AR Supervisor in the provision of a first-class credit control function is support of the business

Accounts receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.

**Essential Job Duties**:

- Processing accounting receivables and incoming payments in compliance with financial policies and procedures
- Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data
- Preparing bills receivable, invoices and bank deposits
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
- Credit management of AR accounts
- Opening of new AR accounts and credit review
- Accurate and timely processing and allocating of customer payments
- Dealing with old debt efficiently to minimize the aging using the appropriate communication method
- Verify discrepancies and resolve clients’ billing issues
- Query resolution and arranging/processing credits memos where necessary withing company guidelines
- Reviewing and resolving customer overpayments, both new and historic, efficiently, and accurately.
- Oversee the dunning process for customers and ensuring smooth running
- Ensure credit memos and associated invoice cancellation or refunds are processed within the company guidelines
- Facilitate payment of invoices due by sending bill reminders and contacting clients
- Generate financial statements and reports detailing accounts receivable status
- Ad-hoc duties and project work as directed by the AR Supervisor
- General administration tasks to support the finance team as required
- Where necessary provide cover for absent team members
- To be responsible for your own Health and Safety and be aware of factors affecting your colleagues to maintain a safe environment
- To report any accidents, potential hazards to your Line Manager immediately

**Qualifications**:
**Education**:

- 5 GCSE level including Math and English Grade C or above

**Skills**:

- Proven working experience as Accounts Receivable Clerk
- Solid understanding of basic accounting principles, fair credit practices and collection regulations
- Proven ability to calculate, post and manage accounting figures and financial records
- Data entry skills along with an eye for numbers
- Hands-on experience in operating spreadsheets and accounting software
- Customer service orientation and negotiation skills
- Intermediate knowledge of Microsoft Excel and Word
- Good verbal and written communication skills
- Good problem-solving ability
- Able to respond effectively to changing priorities
- High degree of accuracy and attention to detail

Additional Information
**Perks/Benefits**:

- Life Assurance
- Company Pension Scheme
- Company Sick Pay Scheme
- Business Casual dress code
- Service Awards