Housekeeping Assistant

1 week ago

Southam, United Kingdom Polo Club Hotel Full time

**Job Ref**:FOC1715

**Branch**:Polo Club Hotel

**Location**:Dallas Burston Polo Club, Southam

**Salary/Benefits**:Competitive Salary

**Contract type**:Casual

**Hours**:Part Time

**Hours per week**:0

**Posted date**:23/05/2025

**Closing date**:25/06/2025

**Who are we**
Newly opening Polo Club Hotel is an exquisite destination of 600 acres nestled in the heart of Warwickshire, offering a unique blend of luxury, leisure, and equestrian excellence. With state-of-the-art facilities, including world-class polo grounds overlooked by a 41-bedroom luxurious hotel, and top-tier dining options, we strive to provide an unparalleled experience for our guests.

**Role Responsibilities**
- To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
- You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
- Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
- You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
- You’ll ensure any guest property left behind is logged and stored in a secure location for lost property. Resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Must attend all HS, Fire and Food Safety Training as directed by designated Line Manager.
- Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
- To complete any other reasonable tasks as requested by your Line Manager.

**Key Requirements**
If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:

- Display excellent standards of cleanliness
- Be a team player, by supporting your colleagues
- Work well under pressure
- Be courteous and welcoming to all guests you meet

**Benefits**
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- Opportunities for professional growth and development

Award winning events venue nestled in the Warwickshire Countryside, offering guests a choice of four stunning venues across our 600-acre site.

We host an array of polo and equestrian sporting events throughout the year.

Our venue is a real hive of activity in the equestrian sporting arena and everyone is welcome to come and spectate at all of our events.

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