Complaints Specialist

The aim of the Application Specialist, is to work in collaboration with other teams to manage installations and resolve system and hardware failures to enhance the customer experience. The ability to develop sales, marketing and customer service strategies whilst identifying areas to upsell products is crucial to the success of the role and business as a...

**POSITION OVERVIEW** 1. To Support the warranty department by collecting the information as required to present cards for submission over six brands. 2. To ensure that the customer requirements are fully understood and communicated in an effective manner to other members of staff to achieve a high standard of customer satisfaction. 3. To support service...

**This role can be based in London or Reading.** **What you will do** You will support the management of the REF pipeline through to successful completion, keeping all parties updated & proactively chasing progress. As a Relationship Support Specialist you will maintain and assist with in-life support for existing customer base. In the role, you will...

**What you will do** You will manage the customer experience throughout the onboarding of new to bank customers and the CDD refresh for existing customers, maintaining the highest standard of excellence in customer service. Alongside this, you will manage customer expectations and communications, evaluate all customer requirements to ensure existing and...

**About Us**: There has never been a better time to join Tilia Homes in an industry that is fast paced, exciting and rewarding. Our vision for Tilia Homes is clear; to become a top five housebuilder within five years and we are already laying strong foundations for growth with the acquisition of new land and investment. We realise at the centre of our...

**About Us**: There has never been a better time to join Tilia Homes in an industry that is fast paced, exciting and rewarding. Our vision for Tilia Homes is clear; to become a top five housebuilder within five years and we are already laying strong foundations for growth with the acquisition of new land and investment. We realise at the centre of our...

**About Us**: There has never been a better time to join Tilia Homes in an industry that is fast paced, exciting and rewarding. Our vision for Tilia Homes is clear; to become a top five housebuilder within five years and we are already laying strong foundations for growth with the acquisition of new land and investment. We realise at the centre of our...

**Technical Vehicle Fleet Support Specialist** **Location: Swindon, Birmingham or Manchester** **The Role** We currently lease out over 180,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure vehicle downtime is kept to a minimum. To also provide Technical Support to both...

**Technical Support Specialist - 111111111116666** **Location: Swindon - Hybrid** We’re Arval BNP Paribas - we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for **Service, Sustainability, and Solutions** is brought to life by each and every one of our people - who we call **Journey...

**Job Summary**: **Responsibilities**: - **Order Management**: Handle customer orders, including inquiries, modifications, cancellations, and returns/exchanges, ensuring customer needs are met. - **Problem Solving**: Identify and resolve customer issues promptly to enhance customer satisfaction and maintain the company's image. - **Address customer...