Regional Manager

**Description**

Here at Florence we have an exciting opportunity for an experienced Sales / Business Development Professional to join one of the UK's fastest growing Healthcare Tech providers and help us to make a real difference to the industry, by ensuring the availabilityof Care / Nursing professionals to the Healthcare / Hospitals sector.

As a Regional Manager at Florence you will be the face of the platform within your region, you will lead a team of Customer Success Managers to meet and exceed targets, with the ultimate goal being to grow the volume of shifts within your region. As a RegionalManager you will have BD support but will also be expected to contribute with sales and existing client expansion. You will identify opportunities and threats within your geographic area and utilise your support team to ensure clients needs are met and thatyou have delivered an excellent standard of customer support.

Launched in 2017, we work with 90,000+ nurses, carers and support workers, 100,000 e-learners, and more than 2000 care providers across the UK. Nurses and carers have worked almost 1 million hours and earned more than £20million by booking shifts throughFlorence.

We are a growing team of 100, founded and led by a former doctor-turned-entrepreneur. With offices now across London, Glasgow & Birmingham, and international plans imminent, this is a really exciting time to join Florence and be part of a tech startup witha purpose.

**Requirements**:

- Taking ownership of your geographic region and managing the portfolio of clients within it, being responsible for shift numbers in your region
- Business Development and existing client expansion
- Sales (Cold calls)
- Growing and developing a high performing support team within your region, ensuring that your clients needs are met with adequate supply
- Performance management, appraisals and weekly 1:1’s with your team
- Managing the whole Florence experience from delivering training, seeing a client through to success phase and focusing on retention.
- Building relationships with Care Home Managers, Owners, HR, Finance and Operations Professional
- Monitoring the performance of your region, identifying at risk clients and re-engaging churned locations
- Clearly communicating with your team regularly about upcoming opportunities and where they should be focusing their efforts
- Using feedback from frontline users to guide product development
- Full UK Drivers Licence
- Must be able to lead a team proactively
- Strong written and verbal communication skills
- Natural relationship builder, networker and team player
- Ability to handle high workloads and prioritise tasks
- Experience within the care sector or start up environment preferable

**Reward and Benefits**
- Competitive salary plus discretionary bonuses (role specific)
- 25 days annual leave
- Standard pension contributions
- Private healthcare insurance
- Enhanced parental leave (maternity, paternity, adoption)
- Flexible hybrid working (remote and office-working)
- Free eye tests

**_EQUAL OPPORTUNITIES_**

We promote an environment for our staff and app users that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances, in a spirit of inclusivity and belonging.

We are proud to be an equal opportunities employer, and believe we find our strength in our diversity. If you require any accommodation to assist you in the interview process, please submit this with your enquiry.

We offer a flexible, empathetic and highly collaborative working environment. If you are motivated by the prospect of a career with a forward-thinking tech company committed to inclusion, we’d love to hear from you.