Food and Beverage Assistant

**Join us where ancient woodland meets open skies at Delamere Forest**

- **Location: Delamere (Cheshire)**
- **Salary**:£12.21 per hour
- **Working Hours**:Full-time, 40 hours.
- **Days of Work**:You will work on a rolling rota, with alternative weekends off.

We have an exciting opportunity for a **Food and Beverage Assistant** to join our friendly **Delamere Forest** team Work in one of the UK’s most stunning woodland locations, developing your skills while leading a team that provides outstanding service and sparkling-clean cabins for our guests.

Our cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect.

**About the Food and Beverage Assistant Role**:
As our **Food and Beverage Assistant**, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café—a place for guests to relax, refuel, and plan their woodland adventures.

Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests.

You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.

**Your Responsibilities**:

- Welcome guests warmly and provide exceptional customer service throughout their stay.
- Prepare and serve food and drinks in our café.
- Maintain cleanliness and hygiene standards in all areas.
- Support stock control, restock shelves, and assist with deliveries.
- Operate tills, handle payments, and follow cash handling procedures.
- Work as part of a close-knit team to ensure smooth daily operations.
- Ensure compliance with all health & safety and food hygiene regulations.
- Assist with the set-up and running of events and activities where required.

**What Are We Looking For?**

Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused. You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community.

**We’re looking for someone with**:
-Experience in a customer-facing role (hospitality or retail preferred)
-Great communication and interpersonal skills
-A friendly and approachable attitude
-Attention to detail and pride in maintaining high standards
-A flexible approach to working across different tasks and shifts
-A passion for delivering an excellent guest experience
-A love for working in beautiful outdoor settings, come rain or shine

**Who Are Forest Holidays?**

We’re a Certified B Corp. Our business has been recognised as a force for good. It's what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

**Why Join Us?**

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

- **✈️ Generous holiday allowance -**Take the time you need to recharge
- **Performance-based bonuses -**Earn a 5% bonus (paid quarterly) when customer service targets are met
- **Social events and awards evenings -**Celebrate success with your team
- **Pension scheme -**Secure your future with our company pension
- **One full paid day to volunteer -**Give back to a cause you care about
- **Subsidised meals -** Discounted food when working on location
- **❤️‍ Wellbeing events & activities -**Focus on your mental and physical wellness
- **Save on breaks -** Enjoy up to 20% off. Friends and family also receive 15% off.
- **️ Hundreds of discounts -**Save on top brands across the UK

**Pay Rates for Aged 16 and 17**:

- **16 years**:£7.55 per hour
- **17 years**:£10.00 per hour

**Reasonable Adjustments**:We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

**Click ‘Apply’ now**to start your journey with us at Delamere Forest. **Don’t miss out on this fantastic opportunity