Retail Team Member

1 day ago

West London, United Kingdom Paul UK - Marble Arch House Full time

**Job Ref**:PAU1374

** Branch**:Paul UK - Marble Arch House

** Location**:Paul UK - Marble Arch House, London (West)

** Salary/Benefits**:£12.21 (with the opportunity to earn an extra £1.50 per hour bonus)

** Hours**:Full Time

** Shift pattern**:Mon - Sun Flexible shifts

** Posted date**:15/11/2025

** Closing date**:23/12/2025

**Role overview**

Our **Retail team members** will be responsible to deliver exceptional experience to every customer that walks through the door. We are proud of our product and want you to be proud of it too.

**Main Responsibilities**

- Providing an excellent experience to each customer who visits the shop, ensuring that all customer needs are always exceeded
- Assisting in the preparation and service of all products as required, ensuring the correct standard and quality is always met
- Assisting your colleagues whenever and wherever possible, thereby promoting excellent teamwork
- Ensuring all production processes practises are always followed, including Food Safety controls
- Following reasonable instruction from the management team and carrying out miscellaneous duties as required at all times

**As part of PAUL UK family, we offer you**

- Flexible working hours (some shifts start as early as 5am)
- A birthday cake to enjoy with your team or at home
- Clear Career Path with development and training opportunities for all
- Free Food items when you are working (50% off when you're not)
- Access to our Healthcare Scheme
- Ability to access your wages before pay day via Wagestream
- Refer a Friend scheme
- Employee Assistance Programme offering financial support, counselling and wellbeing tips to help you live a better life
- Workplace pension
- Interest free travel loan in partnership with Forest bikes to support with travel to work costs
- 28 days holiday

**What we like to see from you**

We are looking for enthusiastic team members who are passionate about high quality food, drinks and outstanding service with excellent communication skills and ready to work as part of a team.

**About PAUL UK**

PAUL has come a long way since it’s humble beginnings in Lille, France. Ever since we arrived in the UK in 2000, PAUL UK has continued to grow and establish itself as the world’s local French bakery. As we’ve grown as a business, we have always understood that our teams are the most crucial element of our success.

Our bakery and café in Marble Arch is located at 32 Edgware Road, between Connaught Street and Seymour Street, a few minutes’ walk from Marble Arch tube station, Hyde Park, Selfridge’s, the flagship Marks Spencer store and all the other retail delights of Oxford Street, Bond Street and the surrounding area. The Marble Arch after which the area is named was designed by John Nash and originally erected in 1827 in front of Buckingham Palace. It was moved to its current location in 1851. In case you were thinking of trying to drive through it, please note that only senior members of the Royal Family and the King’s Troop Royal Horse Artillery are permitted to do so Our closest station is Marble Arch (Central Line).

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