Claims Handler

Job description

We are currently looking to recruit a Motor Claims Handler to join our team in Caerphilly.

With exciting growth plans, we want to strengthen our team and are seeking individuals who will share our commitment to deliver business excellence.

Our award-winning group is committed to the development and well-being of our employees. We believe in a trusting partnership in return for rewards of a favourable employee benefits package, the offer of a share in the group, training and development schemes and financial assistance with qualifications.

**Summary of main responsibilities and activities**:

- Assist clients with claims and cover enquiries and submit claims to insurers within timescales, ensuring that the claim comes to a satisfactory conclusion, efficiently and within TC procedures - with responsibility for both commercial and private clients.
- Responsible for checking the validity of claims before submission to insurers
- Ensure that all required documentation is made available for the speedily resolution of the claim
- Negotiate interim payments with loss adjusters and insurers as appropriate
- Ensure claims estimates and reserves are up to date and review periodically with insurers
- Preparation of claims reports to executives, clients and insurers
- Review management information and reports as necessary, ensuring that the appropriate action is taken by the broking team
- Maintain accurate client and prospect records
- Build good working relationships with insurers, clients and prospects
- Assist colleagues in the completion of their duties
- Direct leads to other companies within the Thomas, Carroll Group
- Undertake and participate in work related projects as requested

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£24,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Profit sharing
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday