Operations Assistant

1 week ago

Hinckley, United Kingdom Adept Care Homes Head Office Full time

Adept Care homes provide residential care and residential dementia care in our family-run, Midlands-based care homes. We help our residents to lead enriched, happy, and fulfilled lives, supported by a friendly, caring team.

We are looking for an experianced Administrator to join our team as an **Operations Assistant** based at our Home Support Centre in Burbage. As our **Operataions Assistant** your main duties will be;
- Oversee the Policy and Procedure database providing renewal reminders to the assigned author, generating document numbers and proof reading/final edits
- Support the Board of Directors with administration and PA tasks.
- Schedule meetings, supervisions and appointments ensuring a venue is secured and calendar invites are sent to parties involved.
- Compile agendas, attend and minute meetings and/or transcribe audio recordings of meetings and distribute confidentially.
- Liaise with new and existing suppliers, source quotes and complete orders for equipment as approved.
- Monitor and manage service user issues swiftly to reduce complaints by escalating appropriately in a timely manner
- Prepare reports, maintain records, analyse, and improve organisational processes and relevant areas of safety.

**Operations Assistant pay and hours;**
- £14ph / £14,560pa
- 20hrs pw
- Monday to Friday

**What we can offer;**
- Excellent rates of pay
- Training and career development
- Onsite car parking
- Refer a friend scheme worth £250 (per referral)

**Plus, our Bespoke Benefits package**:

- Pay Day Advance (Interest free loans up to £2,000 repayable up to 20 months)
- Enjoy personalised offers and discounts at 1000’s of big-name brands of your choice.
- Enjoy savings on your weekly/monthly shopping
- Access to Free Health & Wellbeing programs, as well as the Employee Assistance Program
- Broadband deals
- Instore/Online discounts and gift cards at hundreds of participating retailers
- Access to a Private GP
- Cycle2Work scheme and many more

**What we are looking for;**
- Excellent communication, numeric and literacy skills
- Good knowledge and experience of MS Office: Word, Excel, Outlook etc
- Previous administration experience is essential
- Professional telephone manner
- Previous Administration experience in Care Homes / NHS is ideal
- Positive and caring attitude (essential)

At Adept Care Homes, our dedicated and enthusiastic team welcome people who are motivated by making a difference to our resident’s lives. Our family-run business values aptitude as much as qualifications when recruiting.

Our team receive on-going training and development from our dedicated Training Manager and Lifestyle & Dementia Manager who offer everything from online training to classroom-based sessions and 1:1 mentoring. We offer competitive rates of pay as well as recognition from our Employee of the Month and awards schemes. We also provide interest-free loans to team members and invest into the Care Workers Charity which provides financial assistance for care workers in need.

If you feel you are the right person for our **Operations Assistant** position, **apply** now

Adept Care Homes, a superb place to live, a superb place to work.

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