Dental Receptionist

**Job Summary**

**Responsibilities**
- Greet patients warmly upon arrival and assist with check-in procedures.
- Manage appointment scheduling, confirmations, and cancellations to optimise the daily schedule.
- Handle incoming calls and respond to patient inquiries regarding services, appointments, and general information.
- Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
- Process patient payments and manage billing inquiries effectively.
- Assist dental staff with administrative tasks as required, including filing and organising patient documents.
- Ensure the reception area is tidy and welcoming at all times.
- Collaborate with team members to enhance overall patient experience.

**Qualifications**
- Previous experience in an administrative or office role is preferred, ideally within a healthcare setting.
- Strong organisational skills with attention to detail to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written, with a friendly disposition.
- Proficient in using office software and equipment; familiarity with dental software is an advantage.
- Ability to work well under pressure while maintaining a positive attitude.
- A commitment to providing exceptional customer service to all patients.

Pay: £12.50 per hour

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: Dental receptionist St Clears Dental Studio
Expected start date: 03/02/2025