Used Car Sales Advisor

1 week ago

Eastleigh, United Kingdom Hendy Group Full time

Driven? Ambitious? Passionate about people? Want to be an expert in your field? If you’ve answered yes to these, we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our sales team at **Hendy Used Cars in Eastleigh.**

**The Rewards**:
As well as a competitive salary and performance-based commission we offer:

- Access to car benefit scheme from day one;
- A structured career path with the opportunity for personal and professional development with bespoke induction and training programme and comprehensive training throughout your career;
- Opportunity to join the company pension scheme;
- Life insurance;
- 23 days holiday, increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases; and
- Various perks and discounts with high street and online retailers and services.

**The Opportunity**:
In this role you will:

- Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services;
- Negotiate the sale price of the vehicles including possible trade-in values;
- Calculate finance payments including cash or car loans;
- Maximise every sales opportunity to achieve vehicle sales and profit targets;
- Upsell accessories and additional aftersales services;
- Proactively prospect new and existing customers to maintain your database and ensure repeat business;
- Create and coordinate customer appointments, schedule test drives and arrange handover appointments;
- Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements.

**About you**:

- Have a real drive and desire to produce results;
- Able to build outstanding customer relationships;
- Have a stable working history;
- Be a customer service champion where you exceed your customers’ expectations in every element of their buying experience;
- Confident Excel user;
- Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside of the industry;
- A full UK driving licence.

**The Company**:
The Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

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