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Leisure Club Supervisor

2 weeks ago

Gloucester, United Kingdom LGH Full time

**Leisure Club Supervisor**:
**Gloucester Robinswood Hotel, Signature Collection By Best Western**:
**The Opportunity**

We are seeking an experienced and motivated Leisure Club Supervisor to join our team. As a Leisure Club Supervisor, you will be responsible for overseeing the day-to-day operations of the leisure club, ensuring that our guests receive the best possible experience.

**Responsibilities**:

- Overseeing the day-to-day operations of the leisure club, including managing staff schedules, ensuring that the club is well-maintained and that all equipment and facilities are in good working order.
- Providing leadership and direction to staff members, ensuring that they are motivated and engaged in their roles.
- Providing excellent customer service to guests and addressing any concerns or complaints that they may have.
- Assisting with the development and implementation of marketing and promotional campaigns to attract new members.
- Conducting regular staff meetings to ensure that all staff members are up-to-date on club policies and procedures.
- Adhering to health and safety guidelines and ensuring the safety and well-being of guests and staff at all times.
- Assisting with the recruitment and training of new staff members.
- Providing reports to the Leisure Club Manager on club performance and guest feedback.

**Benefits**
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
- Previous experience working in a leisure club or similar environment, with at least 2 years in a supervisory role.
- Excellent communication and interpersonal skills.
- Strong leadership and management skills.
- A good understanding of health and safety guidelines and procedures.
- The ability to work well as part of a team.
- A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.

If you are a motivated and experienced individual with a passion for the leisure industry and a track record of success in a supervisory role, we would love to hear from you

**Hotel**

5 minutes from the M5 and a short taxi journey from Gloucester train station you will find the Gloucester Hotel, part of the Signature Collection By Best Western. An equal distance from junctions 11A and 12 of the M5, if you’re travelling north or south, we’re only a 5-7-minute drive from the motorway.

The hotel has 95 bedrooms including 6 family rooms, meeting rooms for up to 180 delegates. A Civil Ceremony licence and versatile wedding suite for up to 200 guests. Health club with squash court