Branch Assistant
23 hours ago
**Job Summary**
Due to continued growth, Lloyd & Jones are now offering a Branch Assistant position with our Stockton branch. This is a varied role covering most aspects of the business, working together with a flexible team, in a busy branch.
An organised personality is required to undertake Goods in and out functions at the branch as well as taking phone calls from customers and resolving customer enquiries on the Trade Counter along with delivering customer orders during busy periods.
You should be computer literate to complete office-based duties,
An individual that is driven to assist the whole branch in this varied role, to help hit our monthly sales targets, and continue to grow. This role will include any tasks that are needed in the daily operations of the branch.
Experience with an engineering background would be preferred.
The successful applicant must be able to work within a small sales and warehouse team, with the flexibility to offer support to all aspects of a busy and growing sales organisation.
Branch Assistant role includes:
- Building relationships with customers through excellent customer service.
- Professional and good attitude required for working with both Trade customers and the General Public.
- Dealing with the paperwork and the checking of goods, manual orders and invoices.
- Resolving after sales issues that may arise in an appropriate manner.
- Organising supplier returns and processing the return on our system and following up with the relevant supplier if necessary.
- Assist with Goods in & Out, checking deliveries and collating orders.
- Keeping the trade counter/showroom tidy and re-stocked at all times.
- Performing any other duties as may be deemed necessary or as may be required
- Please note this role does require heavy lifting.
Hours: Monday to Friday, 8am - 4:30pm (30min lunch)
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (essential)
Work Location: In person
**Job Types**: Full-time, Permanent
Pay: £24,960.00 per year
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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