Legacy Administration Assistant

Marie Curie is looking for a part time Legacy Administrator to join the team

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The individual in this role will be part of the Legacy Administration Team, responsible for ensuring the prompt collection of Marie Curie's entitlements, while striving to enhance the charity’s reputation and add value where possible.

The Legacy Administration Team plays a crucial role in generating income for the charity, working closely with partners in marketing and local legacy fundraising. We promote personal growth through training and collaboration across the Directorate and the wider organisation.

**Key Responsibilities**:

- Ensure all incoming correspondence is scanned and assigned to the appropriate case handler with a designated Priority Code.
- Create new legacy files in FirstClass4(our case management system) upon notification, setting up reviews as necessary for the relevant case handler.
- Alert the Legacy Administration Lead to any urgent or potentially contentious correspondence.
- Record all legacy income in FirstClass4 and maintain a log of electronic payments.
- Represent and safeguard Marie Curie’s interests in all communications, addressing queries from legal professionals and the public as required.
- Support the team’s paperless initiative by scanning any remaining paper files into FirstClass4.
- Perform data management and cleansing tasks within FirstClass4.
- Carry out any other reasonable tasks assigned by the Legacy Administration Lead.

**Application & Interview Process**

**Salary**:£20,820.80 pro rata **_plus _**London Weighting £3,500

**Contract: Part time**

**Based**:London Office, due to requirements of this role hybrid working will not be offered at this time. Flexibility is offered over hours.

**Benefits you’ll LOVE**:

- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.