Part Time/full Time Care Navigator/gp Receptionist

3 days ago


Bristol, United Kingdom Pioneer Medical Group Full time

Part Time/Full Time Care Navigator (GP Receptionist)

Pioneer Medical Group comprises of 3 practices including Avonmouth Medical Centre, Ridingleaze Health Hub and Bradgate Surgery. We are seeking friendly, kind, professional and enthusiastic Care Navigators to help us manage and deliver first class healthcare to our patients.

Most of your role will be telephone based, and duties will typically include:

- Assisting and signposting patients in accessing the appropriate service or healthcare professional
- Providing general assistance to the practice team and other healthcare providers
- Providing non-clinical information or advice to patients / relatives
- Work alongside the duty team to ensure patients receive the right care at the right time from the right person
- Ensuring that appointments are booked as per practice protocols

Other tasks include: registering patients, maintaining patient records, managing patients’ medication requests, scanning documents and reception duties. You will also be required to undertake any other duties that may be reasonably requested of you to help the department run smoothly.

This role will come into contact with patients and members of the public, so you must be professional, of smart appearance, have a friendly manner and be able to deal with patients, public and staff in a sensitive, tactful and discrete manner whilst maintaining strict confidentiality. You must also be a positive and adaptable individual in a constantly changing environment.

Required Education and Key Skills:

- Recognised standard education at GCSE level
- Basic knowledge of working with or communicating with the public
- Ability to handle information securely and confidentially
- Ability to work cooperatively as part of a team
- Strong customer service skills
- Able to work efficiently and have great attention to detail

What you will get in return

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £11.44-£12.20 per hour

**Benefits**:

- Company events
- Employee discount
- Free parking
- Health & wellbeing programme
- Store discount

Schedule:

- Day shift

Work Location: In person



  • Bristol, United Kingdom Pioneer Medical Group Full time

    Part Time Care Navigator (GP Receptionist) Pioneer Medical Group comprises of 3 practices including Avonmouth Medical Centre, Ridingleaze Health Hub and Bradgate Surgery. We are seeking friendly, kind, professional and enthusiastic Care Navigators to help us manage and deliver first class healthcare to our patients. Most of your role will be telephone...


  • Bristol, United Kingdom Pioneer Medical Group Full time

    Part Time Care Navigator (GP Receptionist) Pioneer Medical Group comprises of 3 practices including Avonmouth Medical Centre, Ridingleaze Health Hub and Bradgate Surgery. We are seeking friendly, kind, professional and enthusiastic Care Navigators to help us manage and deliver first class healthcare to our patients. Most of your role will be telephone...


  • Bristol, United Kingdom The Cherington Practice Full time

    We are currently looking to recruit a receptionist for 5 days a week to start as soon as possible on a permanent basis (we would also consider part-time or job share). This is an exciting opportunity to join one of Bristol’s busiest and highly respected clinics. The Cherington Practice is a long-established private physiotherapy practice, well respected...


  • Bristol, United Kingdom Cygnet Health Care Full time

    We are looking for a friendly, professional Receptionist with a passion for making a difference to others to join our team at Cygnet Brunel. This role is a part time role working 27.5 hours per week working shifts to cover our service between the hours of 15:00 - 20:30 Monday to Friday. Cygnet Brunel in Bristol offers an extensive Neuropsychiatric...

  • Care Co-ordinator

    2 weeks ago


    Bristol, United Kingdom Bridge View Medical Full time

    Bridge View Medical is a Primary Care Network with 4 practices in South Bristol with c 38,000 patients cared for by a team of 150 dedicated Partners and staff. We are a proud recipient of South Bristol Academy Teaching Practice Award 2021-22 for our outstanding contribution to medical teaching. We are now looking to recruit a **number of enthusiastic &...


  • Bristol, United Kingdom Purple Dental Care Full time

    We are seeking a highly organized and friendly part-time receptionist to join our dental practice. As the first point of contact for our patients, the receptionist will play a crucial role in creating a warm and welcoming atmosphere, while ensuring efficient and effective operations. **Responsibilities**: - Greet patients, answer phone calls and respond to...


  • Bristol, United Kingdom West Walk Surgery Full time

    **West Walk Surgery have an exciting opportunity for a Care Navigator/Receptionist to join us, we have various hours up to 34 a week.** **If you are a motivated, organised person who would like to help us give our patients excellent care we would love to welcome you to our friendly team.** **Job Summary**: - To ensure that the Practice runs efficiently...


  • Bristol, United Kingdom Fallodon Way Medical Centre Full time

    **Job Summary**: To ensure patients can access the appropriate care at the right time and maximise clinical time. To skilfully use the resources available to best meet the patient demand. **Main Responsibilities** **SIGNPOSTING** - To skilfully negotiate with patients to direct them to the right care or right clinician both on the phone and on the front...

  • Care Navigator

    7 days ago


    Bristol, United Kingdom Wells Road Surgery Full time

    3 x Care Navigators sought. **Work pattern 1 - 5 x regular shifts**: - 28.75 hours: Monday to Friday afternoons - 12.45pm - 6.30pm (including occasional late opening on intermittent Wednesday and Thursday evenings up to 8pm if staff levels require). **Work pattern 2 - 4 x regular shifts**: - 23 hours: Monday, Tuesday, Thursday, Friday afternoons -...


  • Bristol, United Kingdom AVON LMC LTD Full time

    Patient Care Navigator (Receptionist) – Tyntesfield Medical GroupTyntesfield Medical Groupcomprised of Backwell Surgery, Long Ashton Surgery, Brockway and Tower House Medical Centres in NailseaPatient Care Navigator (Receptionist)Hours yet to be confirmed, but a minimum of 16 hours per weekbased at Long Ashton SurgeryCandidates will need to be a team...