Mortgage Admin Officer

3 days ago

Glasgow, United Kingdom Shawbrook Bank Full time

**The Opportunity**

Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complexproblems that unlock opportunity for its rapidly growing customer base of over 300,000 UK consumers and businesses.

Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business.

TML is a specialist intermediary-only mortgage lender that provides products and criteria that meet the needs of borrowers who are not served by the high street.

**The Role & Responsibilities**

We are looking for a Mortgage Admin Officer to provide a full administrative service in support of the mortgage underwriting operation from Decision in Principle through to completion, using electronic and online systems, verifying and creating documentsand tasks. The role holder will also need to demonstrate sound decision making and document the rationale for acceptance. This role is reporting to the Underwriting Team Leader.
- Processing Decision in Principle (DIP) enquiries with full knowledge of TML Credit Policies

**The Person**
- Administration experience, preferably in a mortgage environment
- Financial Services experience, preferably in a mortgage environment
- Ability to work effectively as part of a team
- Demonstrate the ability to learn new skills
- Ability to work under pressure and to strict deadlines Competencies
- Serving the Customer
- Quality Focus
- Planning, Organising and Flexibility
- Problem Solving and Initiative
- Critical Information Seeking
- Communicating with Clarity
- Collaborating with others

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