Ambulance Care Assistant

We have a fantastic opportunity for an Ambulance Care Assistant to join our team based in **Fife, Scotland.**

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone.

**What benefits can you expect?**
- £11.44 per hour
- Shift patterns to be confirmed
- Life Assurance - providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Unlimited mental health consultations.
- Unlimited physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme - recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards_. _
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (_through an internal campaign in Autumn/Winter)._

**Other duties include**:

- You will be responsible for the care and safe transportation of non-emergency PTS patients.
- Ensuring timely transportation to and from appointments at hospitals, treatment centres day units or other places of care. At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues, and others by assessing risks and adopting safe working practices.
- To undertake a full range of PTS duties including stretcher work and wheelchair clamping; Competence in patient assessment, manual handling and moving of patients, oxygen therapy, BLS and AED, airway, and circulatory management, medical and trauma related emergencies; basic physiological knowledge.
- Maintain a high standard of vehicle and equipment serviceability, cleanliness, and permanent readiness. Carry out daily vehicle checks and report defects promptly in accordance with service instructions.
- Complete all statistical information and patient journey records neatly and on time as instructed.
- Ensure the patient’s home is secured if left unattended and maintain the security of, when entrusted with responsibility for, valuables including money and personal belongings whilst the patient is in the post holder’s care.

**To be considered as an ACA, you will need to be**:

- Committed to patient care.
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- To be a calm, considerate, careful driver, with no more than six penalty points on your license.
- To have a natural flair for team working and collaboration.
- Be physically fit for patient handling and moving.
- Be able to work flexible shifts.
- Familiar with the local and surrounding area.

**Our Values**

**C**ollaborative - we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

**A**gile** - **We listen, learn and adapt to improve the business, each other, and ourselves.

**R**eliable - We do what we say we will do, we take responsibility and we behave with integrity.

**E**mpowered** - **We are confident and committed to taking responsibility to deliver the highest quality service.

**About Us**

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.