Call Centre Agent
4 days ago
A fantastic opportunity is available for an Appointment Maker/Call Centre Agent to join our client. Based in Hellesdon, Norwich, the successful agent will earn an hourly rate plus generous commission, with an OTE of £18,000 - £45,000, working up to 4 days a week.
When it comes to direct marketing campaigns, this company is the expert. Serving the Eco home improvements and renewable energy industries, they are known for quality customer service. The company has an ethos of promoting from within, so there will be opportunities readily available for the successful agent to progress to areas such as Team Leader and Senior Floor Leader given the right attitude.
**As an Appointment Maker/Call Centre Agent your main responsibilities will include but are not limited to**:
- Making outbound calls
Building rapport with customers
- Updating the CM system
- Meeting KPI’s
- WARM CALLING ONLY
**In addition, the following key skills are essential**:
- Excellent verbal and written communication skills
- Great Telephone manner
- Confident and ambitious
**Benefits**:
- Pension Scheme
- OTE up to 45k
- 22.8 days holiday
- The 3-day weekend every week
**Working Hours**: Up to 33 Hours. 9 AM - 6:15 PM. Monday - Thursday.
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