Customer Service Coordinator
1 week ago
**Customer Service Coordinator - Complaints
Holmes Chapel | Cheshire
Salary up to £30,000 + Excellent Benefits**
CV Screen is recruiting for a Customer Service Coordinator, who has experience dealing with complaints, to join a fantastic organisation based in Holmes Chapel, Cheshire. The role is office based with occasional home working available.
You’ll join a fantastic organisation who offer great career progression, a supportive, a flexible working environment and a highly competitive remuneration package.
**DUTIES INCLUDE**:
- Scheduling activities for service engineers, to include maintenance visits, repairs, and callouts.
- Dealing with complaints.
- You will keep a record of all service engineer diaries.
- You will be responsible for providing outstanding customer service to all customers.
- Update customers to ensure that they are updated with the progress of all repair work.
- Responsible for taking orders, and for preparing pro-forma invoices, parts & service visits for UK and overseas customers
**REQUIRED SKILLS**:
- Previous experience as a Logistics Administrator | Scheduling Administrator | Customer Service Specialist | Complaints Handler.
- Excellent communication skills.
**SALARY & BENEFITS:
**A salary of up to £30,000
- 25 days annual leave, plus bank holidays
- Your birthday off
- Pension scheme
- 3 x Life Assurance
- Profit-related bonus scheme
- Discounted products/treatments
**LOCATION**:
Holmes Chapel | Cheshire
Commute from Macclesfield, Stoke-on-Trent, Stockport
**TO APPLY**:
Please send your CV to Kate Lomax at CV Screen in strict confidence or call Kate for more details
CV Screen is the Recruitment Agency managing this vacancy.
**Alternate Job Titles**:
Scheduling Administrator | Customer Service Specialist | Logistics Assistant | Complaints Handler
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