Transport Administrator

3 days ago

Runcorn, United Kingdom HaulageHub Full time

**Transport Administrator**

**Are you ready to help revolutionise the road haulage market? The future of the road haulage market is digital, and that future is here with WS Digital Freight. This is an opportunity to work with an incredible team and to help positively transform the road haulage industry.**

WS Digital Freight is a digital freight service headquartered in Runcorn. WS Digital Freight is a joint venture between WS Transportation and HaulageHub - a digital freight marketplace which has been in development for over 2 years and has received multi-million-pound funding with the aim of becoming the leading digital freight platform provider.

Our state-of-the-art platform is designed at removing the huge amounts of waste within the transport industry. Our systems use advanced artificial intelligence to match haulier capabilities with shipper needs in an economic and environmentally beneficial way, creating more profit for our hauliers whilst helping reduce CO2 in the UK. 5% of all our profits go to WWF and their work on reducing CO2.

We are looking for a full time **Transport Administrator** based in our operations office in Runcorn. This role will involve managing transport administration on our platform which would typically involve tasks such as ensuring all jobs are created in our market leading system as per customer requirements, acting as a point of contact with customers and hauliers regarding load booking queries, ensuring that all jobs have the required booking references and correct rates, managing load status’ and ensuring ETA’s are present and up to date and producing weekly KPI reports.

As a young company there is plenty of opportunity for career progression where new ideas and improvements are actively encouraged and rewarded.

**Key Duties**
- First point of contact for any administration / load booking queries
- Ensure All Loads have full booking references.
- Ensure all loads are rated correctly.
- Ensure all system notes on jobs are kept up to date and are accurate.
- Produce Weekly KPI performance reports.
- Liaise with customers regarding any load amendments.

**Key Qualifications, Skills and Experience**
- Minimum of 1 year working in an administration / transport role.
- Attention to detail, with an ability to spot numerical errors
- Strong people skills and excellent communication
- Outstanding organisational and time management skills
- Computer literate with in-depth knowledge of Outlook, word and excel.
- Experience in transport is preferred but not essential.

Core Hours: 09:00 - 17:00 Monday -Friday

Base: Office based in Runcorn, Cheshire.

**Salary**: 18k - 20.5k dependent upon experience.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£20,500.00 per year

**Benefits**:

- Discounted or free food
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Runcorn: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- transport: 1 year (preferred)

Work Location: In person

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