Apprentice Business Administrator

2 days ago


ChesterleStreet, United Kingdom Woodspeen Training Limited Full time

**Working hours**:
Monday 8:30 am-6 pm

Tuesday 8:30 am-8 pm

Wednesday 8:30 am-6 pm

Thursday 8:30 am-6 pm

Friday 8:30 am-6 pm

**What will the apprentice be doing?**
- Greet patients and book them into the computer system on arrival
- Direct patients to waiting rooms
- Answer telephone & deal with all enquiries as they arise
- Make appointments for the team
- Make private appointments on behalf of patients
- Register new patients following the practice protocol
- Explain the NHS system & practice system to patients
- To bring to the attention of the Practice Managers all complaints, comments and suggestions
- To complete the accident book and record incidents when required
- Attend to patients when an emergency arises in practice & notify Doctor/Nurse immediately
- Liaise with patients regarding appointments, prescriptions etc.
- Co-ordinate clinics: District Nurse/Mental Health worker/Baby Clinic/and other clinics
- Ensuring the out of hour’s message is correct prior to leaving the practice and the phones are turned over

**What training will the apprentice take and what qualification will the apprentice get at the end?**

Level 3 Units included in the programme include:

- The Organisation
- Business Fundamentals
- Decision Making
- Project Management
- Managing Performance

**What is the expected career progression after this apprenticeship?**
- A permanent position within the organisation.

**Job Types**: Full-time, Apprenticeship

**Salary**: £5.50-£6.50 per hour

Schedule:

- Day shift

Work Location: One location



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