Service Administrator

2 weeks ago


Royal Tunbridge Wells, United Kingdom JCB Group Full time

Type:
Part-time
- Length:
Permanent
- Salary:
Competitive Salary

About Us
The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue. We have 20 locations across Kent, Sussex and Essex and around 450 employees covering numerous internationally recognised brands eg Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, SKODA, CUPRA, Kia, Renault, Dacia, Alpine, Mazda and TPS.

Description
We are looking for a part time Service Administrator to join the team at JCB Volkswagen Tunbridge Wells.

Ket duties include:

- Provide excellent support and administrative service to the Service Department
- Review all functions and tasks with the Service Manager and advise of any discrepancies or problems encountered
- Maintain effective liaison with all members of the service team, forming a strong sense of teamwork within the service department, and ensure accurate and timely feedback of information to appropriate persons
- Make appropriate weekly / monthly reports to the Service Manager
- Document and log all transactions in a structured and methodical way and maintain a systematic filing system for prompt retrieval of documentation
- Follow correct procedure when taking customer bookings for loan cars, ensuring all paperwork is issued and completed correctly
- Initiate job documentation and accurately maintain customer records and other departmental systems

Working hours will be:
20 Hours per week with flexible days and start/finish times between the hours of Monday - Friday 08:00 - 17:30

**Benefits**:
You will be part of a varied and progressive dealer group with opportunities for progression and development.

We offer a competitive holiday allowance, pension scheme, as well as the option to purchase new and used cars for yourself and your family at really competitive prices.

**Please note only applicants successfully shortlisted for interview will be contacted



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