Inside Sales Associate

The Inside Sales Associate is a key contributor to the sales cycle supporting our overall Lead Management process. They will be responsible for driving incremental growth by delivering qualified opportunities from multiple lead-generation sources to our field Business Development team, while acting as the front line to our Customer Experience. The role will support our BioModalities Drug Substance business in Europe. The position provides excellent growth opportunities, with a clear path into Business Development and Marketing.

The Inside Sales Associate will report to the Sr Director, Global Inside Sales & Market Intelligence.

In concert with Catalent’s Patient First philosophy, this position is key in our efforts toward continuous improvement of our processes & information which will allow quality drug products to reach patients safely and efficiently.

Key Responsibilities:

- Act as Catalent’s first point of contact to prospective customers, identifying their needs and aligning with internal capabilities
- Manage leads from multiple sources to deliver qualified opportunities to the field Business Development teams
- Engage with field Business Development staff for development and execution of prospect lists and territory plans
- Execute Targeting campaigns to support directed lead generation for identified capabilities or company/molecule profiles
- Support Marketing initiatives, maximizing translation of inbound leads from marketing activities to qualified contacts and opportunities
- Responsible for establishing necessary legal documentation to allow for progression of lead qualification activities
- Promote customer awareness of the business unit’s (and Catalent’s) technologies for new and existing customers
- Provide feedback to Inside Sales team and Marketing to improve target profiling, prioritization, and qualification criteria used for Lead Management
- Collaborate with Sales Operations and field Business Development staff to effectively identify qualified opportunities which meet the business unit’s strategic goals
- Promote customer experience excellence through hand-off of qualified opportunities
- Establish and maintain a complete knowledge of supported site and technology capabilities (as well as relevant SME’s)
- Maintain a working knowledge of overall company capabilities to drive collaboration across business units
- Comply with Catalent sales operations and reporting processes and tools

Position Requirements:
Education or Equivalent:
BS/BA, preferably scientific or sales background; MBA or Ph.D. in scientific field a plus; Distinct knowledge of the pharmaceutical industry and drug development

**Experience**:
Two years of experiences in the healthcare/life science industry with customer facing or customer management experiences, preferably in sales role.

Knowledge, Skills, and Abilities Requirements
- Proven ability to organize, plan, and balance multiple priorities effectively
- Strong oral and written presentation skills
- Ability to work effectively with cross-functional teams.
- Ability to interact effectively with scientists and technical staff from customers and within the Catalent organization.

This is a field based role.

**Catalent offers rewarding opportunities to further your career** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve. As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone’s safety. The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.