Lead Scrum Master

About the role

Coventry Building Society have a new role for a Lead Scrum Master, to effectively deliver prioritised outcomes, working to continuously optimise and improve the team’s velocity, effectiveness and demonstrate continued performance, whilst ensuring the successful implementation and coaching of Agile practices within their teams and Agile Release Train.

Lead Scrum Masters are servant leaders who ensure their teams are following the CIDO Delivery Framework (which is underpinned by SAFe), Agile values and principles to build a safe, collaborative, and commercially productive environment, that delivers sustainable, high-quality outcomes, as fast as possible for the continued benefit of our members.

To actively participate in the Lean-Agile transformation, coaching teams, Scrum Masters and Product Owners in the Agile processes and mindsets. Manage and optimise the flow of value using various tools, agile management practices and DevOps ways of working.

This role requires you to be on-site 1 - 2 days per week, this can be a mix of Coventry or Manchester, however some days in Coventry are essential for collaboration with peers and CIDO events.
- About you

- You will be accountable for delivery and ensuring a relentless focus on realising outcomes as efficiently and effectively as possible encouraging the team/train to effectively use agile practices, values, and frameworks to deliver. Accountable for creating a collaborative environment to focus on value-based delivery. Includes owning and resolving issues and blockers that hinder the team progress, removing or escalating them until fully resolved allowing the team/train to work more efficiently. Accountable for understanding resource availability and optimising utilisation in the team/train to enable delivery of effective outcomes.
- You'll identify and mitigate risks & dependencies to achieving outcomes at a team and train level, addressing conflicts within the team or between stakeholders and the team to maintain a productive working environment. Ensuring the team/train operates within the agreed cost envelope and continuously seeks to improve operational effectiveness and cost efficiency with commercial awareness and driving the optimisation of the team/train footprint. You'll act as a trusted advisor, with proven experience in presenting ideas and solutions to stakeholders. Be responsible for liaising with and effectively influencing internal as well as external stakeholders, liaising with multiple stakeholders across CIDO and the business to identify business priority and technical dependencies to have a robust knowledge of organisational activity leading to viable and valuable release and sprint plans.

**To be successful in this role, it’s essential that you’re able to demonstrate**:

- Experienced professional responsible for effective delivery of prioritised outcomes
- Strong negotiation and persuasion skills
- Excellent communication skills, working at all levels to articulate the information and impediments to stakeholders
- Experience of influencing senior stakeholders at all levels and manage high demand
- Owns delivery outcomes and continuous improvement of team performance
- Experience of leading multiple and complex scrum/agile teams through full project lifecycle following the appropriate Agile frameworks
- Recent experience of working in a multi team agile environment, preferably with teams working collaborative and in line with organisation strategic priorities
- M365 implementation experience
- Working knowledge of systems such as JIRA to extract necessary data to inform decisions

**Desirable skills for this role are**:

- Ideally you will have working experience in a financial services organisation.
- About us

We’re one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers, and colleagues.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

All together, better.

**Flexibility and why it matters.**

**Proud to be a Disability Confident Committed Employer**

Location
- Hybrid