Admin Co-ordinator

1 day ago

East Kilbride, United Kingdom Anglian Home Improvements Full time

At Anglian we are looking for an **Administrator Co-Ordinator** to join the team and perform a variety of operational administrative and customer service tasks. The role of **Administrator Co-Ordinator** is to support the operationaladministrative needs of the Depot by undertaking a full range of administrative duties and ensuring efficient administrative processes are maintained.

This role is vital to the operations within the Depot where you will reach out and be in contact with our customers to qualify customer appointments for service calls or booking new installation appointments, completing the relevant paperwork and updatethe system as required you will be managing all schedules from the point of booking through to completion using workflow pipeline reports.

To reward this role, we offer a competitive salary, 31 days holiday, increasing to 33 days after 2 years, we offer a variety of staff benefits, including your birthday off each year, access to a 24hr doctor remotely & gym memberships, across the group discountsand freebies are available via Perkbox and time off to volunteer to what really matters to you.

**What the Role is**
- Managing and Tracking the Depot Appointments and Installations Plans
- Liaising with our Customers, answering any queries, assisting them and qualifying appointments
- Co-ordinating Installers, Trades and Customers as required to achieve the Installation plans
- Prepare quotations for insurance & warranty work & administer the sundry sales system
- Raise purchase orders & reconcile invoices
- Order and arrange delivery of materials from suppliers as required
- Processes; from inputting, quotations, arranging deliveries to general admin - no two days are the same
- Monitoring our processes are completed by all stakeholders in the Depot

**What You Need**
- Good written and verbal communication skills
- Be IT literate including Word, Excel, Access and Powerpoint
- Administrative & Customer Service skills
- Ability to work to strict deadlines
- Excellent time management
- Ability to work on your own initiative as well as part of a team

**What We Offer**
- Competitive salary
- 31 days holiday, increasing to 33 days after 2 year's service
- Your birthday off each year
- Perkbox discounts & freebies
- Time off to volunteer
- Employee Product Purchase Discount Scheme

Please click to apply

Anglian is committed to monitoring & aligning its Policies in accordance with up-to-date Government guidance on reducing the spread of respiratory infections, including Covid 19 in the workplace. Through Anglian’s value to “Succeed Together” we are committedto Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristic including (but not exhaustive) age, race, colour, gender, gender identity, sexual orientation, religion or disability - creating an inclusiveworking environment and culture for all our employees.

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