Shift Supervisor

4 days ago

Chesterfield, United Kingdom Fine & Country Inn's Group Full time

**THE ROSE & CROWN ARE ON THE SEARCH FOR A NEW SUPERVISOR TO JOIN OUR TEAM**

**FULL TIME AND PART TIME ROLES AVAILABLE**

**What We’re Looking For**

We are on the search for confident, dedicated, and hardworking people, loaded with personality, who understand how to deliver the highest levels of customer service to our drinkers and diners.

**What Your Responsibilities May Include**
- Setting up the bar/restaurant ready for service and correctly closing down after a shift
- Making exceptional drinks, cocktails, and coffees to company standards (training is provided)
- Creating daily garnish and cocktail prep
- Accurately pour ordered drinks to correct measurements/specifications
- Keeping the restaurant and Back of House areas tidy and organized, glasswasher care.
- Collecting, washing, renovating, and polishing glassware / cutlery
- Managing shifts
- Confidently challenging customers under the Challenge 25 scheme
- Always provide exceptional customer service
- Upselling
- Keg/Cask changing, Line cleaning, and gas changing
- Key holding
- Kitchen checks
- Assist management with training and development
- Cashing up

**Knowledge, Skills, and Experience**

**Essential**
- Strong communications skills
- Experience of working in a similar industry such as food service, catering, or hospitality
- Previous food handling experience
- Ability to adhere to all health & safety practices
- Strong customer service skills
- High levels of personal hygiene and appearance
- Experience in order taking, drinks knowledge, and EPOS systems
- Strong team player, working in a small, family style team

**Desirable**
- Coffee and cocktail making knowledge
- Food allergen awareness and understanding

**Why Work for Us**
- Good rate of pay and fair share of tips
- Flexible working patterns
- Development training
- Company-wide promotions available with full career path route available
- Team discount throughout the company
- On-going incentives and rewards

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £9.75-£11.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Supplemental pay types:

- Tips

Work Location: In person

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