Head of Social

6 days ago

Manchester, United Kingdom Creative Resource Full time

A fantastic opportunity to join one of the UK’s biggest omni-channel Retail brands on in the pivotal role of Head of Social for their UK channels.

**Our Client**

One of the biggest global omni-channel retailers, that continues to grow in both the UK and internationally, with a number of different market leading brands, as well as working on collaborations with other global brands. They’re a people led and innovative business, and Social is at the heart of what they do.

**The Role**

The key purpose of the role is to define and execute Social Media best practice and strategy across all UK social channels including Instagram, Facebook, Twitter, TikTok, Snapchat and YouTube. You’ll work closely with the Head of Social for UK & Europe to reach, engage and grow their social channels, developing strategies and campaign ideas. You will be one of the go to contacts within the business for all things Social Media related and work closely with a diverse range of stakeholders and departments at a Senior level, ensuring high quality multi-platform campaigns are delivered. You’ll also maintain key partner relations with all major Social Media platforms (Meta, Snapchat, TikTok, Twitter and YouTube) at a Senior level, to ensure cutting edge innovation and continuous improvement. You’ll oversee the Social Media budget as well as reporting, sharing detailed reports with senior stakeholders weekly, monthly and quarterly, and track performance against KPI’s. You’ll be supported by a team of Social Media Managers and Executives, Community Managers, Influencer Managers, Content Creators, Paid Social, Video/Motion team and Analysts.

**You**

You’ll bring expert knowledge of all main social media channels, community management, and content creation, with particular focus on organic growth, though paid knowledge is also advantageous. You should have a track record of developing and executing social media strategy for large brands, to give some context their UK social channels have over 13m followers. Experience managing and developing a sizeable Social Media team and budgets, as well as proficient in setting and tracking KPI’s, data analysis and reporting to drive continuous improvement. You should be someone who the team can look up to and be inspired by, and can help them to develop and grow professionally, as well as someone that has the gravitas and confidence to manage the relationships with Internal Stakeholders, 3rd party brands, Suppliers and Platforms, at a Senior level.

**What’s in it for you**
- 25 days hols + Bank Holidays (increases 1 day for every year service)
- Pension
- Family Health insurance
- 40% discount
- Flexible Working Hours
- Hybrid working (3 days office based)
- 10% discretionary bonus
- Relocation package is available if required

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