Operations Manager

5 days ago


Catford, United Kingdom Excelcare Holdings Full time

**Operations Manager - Dinardo Care & Support - 40k**

We have an exciting opportunity for an Operations manager to join the Dinardo Care & Support team at a time of change and expansion.

Dinardo Care & Support operate a number of supported accommodation locations throughout South London and have been established for more than 20 years. We support vulnerable adults with a wide range of needs including drug and alcohol misuse, challengingbehaviour, complex mental health and people who are homeless. Dinardo Care & Support offers a safe and nurturing environment for vulnerable adults who have a need for this type of support.

**Main Responsibilities**:
As Operations Manager you will be responsible for a lead role in the operation of a number of the Dinardo Care & Support portfolio of properties.

The Operations Manager will have the knowledge and skill to lead and motivate staff teams and communicate effectively and professionally at all levels with stakeholders involved with the service. You will act as an ambassador for the service and ensure thatreferring agencies are fully satisfied with the standard of service provided.

You would work closely with and report to the Group Operations Manager and seek to improve financial performance whilst maintaining the highest standards of accommodation and support for all of our residents.

**About You**:

- Clear written and verbal communication with strong attention to detail
- Intermediate IT skills
- Two years minimum experience managing a supported housing setting
- Able to develop teams and lead by example
- Continually strive to improve standards
- Performance Management - Ability to challenge poor practice and coach team on lessons learnt and how to approach similar scenarios should they arise again.
- Recognise where mistakes have been made - reflect and take action to implement improvements particularly in respect of serious incidents and safeguarding investigations
- Able to work flexible hours should the needs of the service require
- Good time management and able to prioritise
- Promotes equality and diversity in the workplace at all times
- Willingness to undergo further qualifications and training for personal/professional self-development
- Adhere to company policies and processes

**Benefits include**:

- 5 week’s holiday
- DBS paid for
- Full induction and training programme
- Annual salary review



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