Probation Service Officers

**General Information**:

- Salary
- £26,475 - £31,650
- Working Pattern
- Full Time, Part Time, Part Time/Job Share, Flexible Working
- Vacancy Approach
- External
- Location
- Shrewsbury
- Region
- West Midlands
- Closing Date
- 07-Jul-2025
- Business Unit
- AGY - NOMS Agency
- Post Type
- Permanent
- Civil Service Grade
- Other
- Number of jobs available
- 1
- Reserve List
- 12 Months
- Job ID
- 6746

**Descriptions & requirements**:

- Job description
- Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. T are many reasons to join the Probation Service. What will yours be?

New entrants are expected to join on the minimum of the pay band.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be **£26,475**

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.

**About the role**

Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding.

We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.

As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk clients. That’s not to say it’ll be easy. T’s no doubt this is a challenging role.

Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work ly with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.

**About you**

You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.

**About us**

By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.

Successful applicants may be based a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer : Probation services officer - Ministry of Justice

**Overview of the job**

The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.

**Summary**

To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:

- Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
- Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.
- In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must ad to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
- When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non‐compliance within agreed enforcement procedures.
- To use computer based systems to