Optical Assistant

6 days ago


Abingdon, United Kingdom Ramsden Trading Company Full time

Optical Assistant
Abingdon, OX14 3JF
Salary up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course)

We are looking for an experienced Optical Assistant to join our amazing team in Abingdon for 5 days (rota week 1: Monday, Tuesday, Wednesday, Thursday & Friday 9am - 5:30pm; week 2: Monday, Tuesday, Wednesday, Thursday 9am - 5:30pm & Saturday 9am - 4pm)

When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover Delight client journey which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions.

At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on our Welcome, Discover, Delight Bayfields client journey. We need an experienced Optical Assistant with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. We would like somebody with strong IT skills and excellent communication and listening skills with the ability to build strong relationships with your team members, peers, and clients.

Key Responsibilities:

- Greet customers warmly and provide excellent service.
- Assist customers in selecting suitable frames, lenses, and other optical products.
- Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
- Schedule appointments and manage bookings.
- Maintain product displays and ensure the store is tidy and presentable.
- Handle administrative tasks, including processing payments and orders.

What We Are Looking For:

- Excellent customer service and communication skills via our Welcome, Discover, Delight client journey.
- A keen interest in eye care and eyewear.
- Strong attention to detail and organizational abilities.
- The ability to work well in a team and independently.
- Previous experience in optical retail.

What We Offer:
If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you

Pay: £24,420.00-£25,708.80 per year

**Benefits**:

- Store discount

Work Location: In person


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