Service Administration Support

6 days ago

WestcliffonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Here is an exciting opportunity for you to join us as a administration support.
You will provide an efficient and effective reception and administrative support service within the Medical Specialties Division. You will be required to work as part of a team and have a flexible and professional attitude to work. You will work closely with the departmental secretaries and clerical staff to provide an excellent service to all specialties and teams within the Medical Specialties Division
To provide an efficient reception and administrative support across Medical Specialties services
Use Hospital systems to book patients into clinics and record their outcomes when they have been seen
To identify missing outcomes, adding them to Careflow as required to meet KPIs for the Division and escalation to Clinicians where required
Cover all patient related administration duties using the electronic referral system, ensuring they are processed in a timely manner and in line with current local and national targets
Support for neurophysiology office with patient bookings and sending reports
Closing the reception desk at the end of the day, locking away confidential information, and ensuring waiting area is left tidy
Providing administrative support for our secretarial teams, e.g., scanning, sending correspondence, test results and enveloping etc., to meet Trust timescales
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
 We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Please see job description for list of roles and responsibilities.
The job profile is not a definitive or exhaustive list of responsibilities but identifies key responsibilities and tasks of the post holder. There may also be a requirement to work across sites

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