HR Generalist

HR Generalist - Permanent full-time, based in Tring, Hertfordshire

Role purpose:
hr inspire is an ambitious and successful consultancy delivering leading HR solutions to a diverse range of SME & Corporate customers, in addition to supporting some the UK’s most well-known brands.

The role of HR Generalist will be responsible for first line support for our valued customers on a wide variety of HR issues and employee relations cases and providing administrative support to our team of experienced HR and ER Consultants, ensuring a best-in-classservice at all times.

Key accountabilities:

- First line call management for customers with inbound calls, assessing their need, providing ER advice accordingly, or escalating to appropriate key contact as appropriate
- Creation of employee relation letters for customer based on their specific and individual needs, such as invite letters, outcome letters, letters of concern
- Reviewing employee relations notes of meetings to determine content of letter production
- Creation of bespoke policies, procedures and people guidelines for a wide range of customers in conjunction with agreed work priorities by Directors, HR Consultants, and HR Advisors
- Conducting Exit interviews and Return to Work interviews with employees on behalf of our customers
- Supporting Customers with disciplinary/investigation meetings
- Planning and organising training courses, including the booking of training rooms and trainer accommodation when required
- Liaise with external training bodies, where required to lead and deliver business training initiatives for customers
- Supporting HR Consultants in creation of tailored training content within PowerPoint to meet their customer needs
- Liaising with Payroll Bureaus where required
- Responding to payroll queries from employees that arise to successful conclusion
- Preparation of payslips ready for issue to employees

**Skills**:

- You should be Level 5 CIPD qualified or studying towards this qualification
- You will have a number of years’ experience in the role of ER Advisor or HR Advisor with a track record of successfully managing a wide variety of ER matters in a busy and professional office environment
- A good attention to detail to ensure client’s work is completed to a high standard
- A good knowledge of understanding employment legislation is key and knowing the importance of using all relevant experts within the business to provide solutions for our customers
- You are an articulate individual who has the gravitas to communicate with business owners and management teams, providing guidance and advice on best practice
- A proactive and 'can do’ attitude is essential as you will be focused on ensuring all our customer’s needs are met in a professional and timely manner
- You must be tenacious and hard-working by nature but above all, focused on delivering an exceptional service to our existing and future clients
- You will be required to utilise various IT/HR software within the business so must be a competent user of Microsoft Office, Excel, PowerPoint, Word and have the ability and desire to learn new software systems

What we can offer you
- A competitive basic salary dependent on experience
- 21 days holiday per year plus Bank Holidays and an additional 'Happiness Day’
- A pension, healthcare plan (following a qualifying period) and discount vouchers for selected high street retailers
- Plus the opportunity to learn and develop, as you will be surrounded by a really talented bunch

This is a permanent full-time position, however we pride ourselves on being an employer of choice who is open to offering flexible working patterns to attract the right talent, alongside a competitive salary and wider benefits package. Therefore, we willconsider part-time working hours.

**Our promise to you**
hr inspire promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent forus to do so.