Accessories Adviser

**Company background**

With our industry-leading preparation facilities at our operational hubs in Cheshire, Donington Park, and West Yorkshire, we can offer customers a used motorbike with total peace of mind in terms of its quality. This is supported by our Excellent Trustpilot rating.

Superbike Factory has grown significantly in recent years, underpinned by significant investment in the business with the development of the largest production facilities in Europe, the opening of our retail site at the iconic Donington Park race circuit, and additional direct-to-consumer showroom facilities around the UK.

With over 300 colleagues, we recognise that people are at the heart of what Superbike Factory does, hence we offer industry-leading benefits packages, apprenticeship schemes, and an opportunity to succeed and develop in a fast-moving and fun business.

This is an exciting time to join the organisation at the start of a transformational period of growth.

Hours: 40 per week

Shift Pattern: 5 days from 7 (Including Weekends)

**Responsibilities as our Accessories Adviser will include**:

- Providing an exceptional customer experience through all levels of the sales process
- Welcoming customers to the showroom
- Boosting sales and profitability
- Speaking to customers and advising/helping them with their purchase
- Assisting management in maintaining and developing showroom policy and procedures
- Being a proud and passionate ambassador of the SuperBike Factory family

**What we’re looking for in our Accessories Adviser**:

- Enthusiastic individuals with a great attitude and confidence
- Ensure that customers receive the best possible service every time they enter the store
- Commitment to being a great team player
- Motivated, enjoy life to the full and be passionate to develop and succeed
- Undertake everything you would expect in retail from checking off deliveries to serving on the till, ensuring that our stock is replenished, and store standards are maintained
- Work within other departments across the business or carry out other duties as required
- Always represent the company in the most professional manner
- Conduct your work in a safe and responsible manner
- Good communication skills
- Confident and outgoing

Experience in a Motorcycle retail environment is not essential as full training will be given for the right person
**Benefits**
- Netflix Membership - Taste Card - Gymflex Benefit - Group Life Assurance 4 x salary - 15% Staff Discount on Accessories - Staff Discounts on SBF Bikes - Salary Sacrifice Pension Scheme - Cycle to Work Scheme - Health Care + Wellbeing Benefits, Bereavement Counselling, Critical illness support, Legal support, Cancer Support, Fitness plans and nutrition advice, Physiotherapy +Mental Health Consultation, 24/7 Employee Doctor Help Line