Team Member

Job Reference pizzahut/TP/3403/24968

**Number of Positions**:

- 1**Contract Type**:

- Permanent**Contract Details**:

- Monday to Sunday (Flexible)**Salary**:

- £11.44 plus tips (pay rates differ dependent on age)**Working Hours**:

- Mixture of shifts Monday to Sunday**Location**:

- Pizza Hut, Durham City Retail Park, Eden Terrace, Durham**Closing Date**:

- 04/10/2024**Job Category**:

- Team Member - R**Region / Division**:

- Restaurant**Business Unit**:

- Franchise Business Names**Package Description**:
**Become a Team Member unleash your potential at Pizza Hut**

**Start your career with a smile** We offer a competitive hourly rate of £11.44 (age-dependent), a fair tips policy and a fantastic benefits package designed to support you.

**Here's what you can look forward to**:
**Financial Wellbeing and Protection**
- Financial Wellbeing
- Pension
- Financial Services including discounted insurances

**Paid Time Off**
- Holiday: up to 28 days full time (prorated if part time)
- Company sick pay after a years service

**Health and Wellbeing**
- Health and Wellbeing Tools: discounted gym membership, health assessments,
- Employee Assistance Programme: for both professional and personal support

**Discounts and Perks**
- Employee discount card across the HwS brand
- Discounts and cashback at major retailers, holiday companies, cinemas, entertainment parks and across the HwS brand

**Family and Friends**
- Refer a friend scheme: Be rewarded for bringing people like you to the family
- Loyalty awards

**Learning and development opportunities. **We're a certified training provider, offering apprenticeships qualifications right up to degree level to help you reach your full potential. just to name a few of the fantastic benefits we offer at the Heart with Smart group (HwS)

Ever dreamed of creating legendary moments at a place where people love to eat work and learn? As a Team member at Pizza Hut, you'll do just that

Your primary focus will be creating unforgettable moments for our guests. This includes supporting your team, maintaining a clean and safe environment, and exceeding customer expectations. But most importantly, you get to be yourself and make a genuine connection with every person who walks through our doors.

**Main Responsibilities**:
You'll play a vital role in making our guests smile through face-to-face interaction or through producing the highest of quality Pizza’s to the guest.

As a Front of House Team member at Pizza Hut restaurants, you’ll be the driving force behind delivering exceptional guest experiences. Your role is crucial alongside your team to create a welcoming atmosphere where every guest feels valued and welcomed.

For Kitchen Team member the ability to work quickly efficiently with an eye for detail in ensuring product quality is delivered to the highest of standards (with training of course)

Required mindset:

- **Create amazing experiences**: Your positive attitude and dedication to service will wow our guests.
- **Support your team**: Be a team player and collaborate to achieve shared goals.
- **Maintain high standards**: Keep our restaurant looking its best and ensure food safety and hygiene.

**You bring the positivity; we'll bring the opportunity**

Whether you're a seasoned hospitality pro or eager to start your career in customer service, we're looking for individuals who share our passion for creating memorable moments.

kitchen whiz or a front-of-house champion, you're passionate about making people happy. You bring a positive attitude, a drive for excellence, and a desire to wow guests with exceptional service and delicious food.

**Even if you have no prior experience, your dedication to guest service is what matters.**

**About The Company**:
The Heart with Smart Group (HwS) is one of the leading UK hospitality franchisee partners operating over 140+ Pizza Hut restaurants across the UK and a franchise partnership with itsu to continue their commitment of expansion across the UK.

We’re proud to be a diverse & Inclusive employer providing opportunities where anyone can build a career in making memorable moments for our guests.

**Why HwS?**
- **Growth and Development**: We invest in our people. 80% of our restaurant managers are promoted from within, and we offer apprenticeship programs up to foundation degree level.
- **Inclusive Workplace**: We're proud to be a diverse and inclusive employer, where everyone has the opportunity to build a fulfilling career.
- **Skills for Life**: We go beyond just jobs. We develop essential skills and positive mental health practices to empower our team members for success.
- **Making a Difference**: We take responsibility for our people and the environment, striving to create a positive impact in everything we do.