Team Leader

**JOB TITLE**: Core and Cluster Team Lead

**LOCATION**: Inverness

**JOB TYPE**:Full-Time, Permanent

**SALARY**:£27,124-£30,283 per annum

Centred is a progressive charitable company based in the Highlands that supports people through mental ill health toward mental well-being. Our services are based in Caithness, Easter Ross, Inverness, and Lochaber. Within Inverness, we operate three 24/7 staffed supported living services known as clusters.

We are introducing a brand-new role of Cluster Services Lead to provide cross-site leadership, staff support, and service oversight across our cluster homes in Inverness.

**JOB SUMMARY**

As a Cluster Services Lead, you will be responsible for the day-to-day running of our cluster services. You’ll work across all three locations to ensure high-quality, person-centred support is consistently delivered, and that staff are well-supported and confident in their roles.

You’ll provide practical leadership to our Senior Health & Social Care Practitioners, help maintain high standards in care planning and medication management, and promote a welcoming culture for both new and long-standing team members.
- Key responsibilities include:_
- Supporting and mentoring staff across all cluster services
- Ensuring consistency in care delivery and compliance with organisational policies
- Reviewing care plans and contributing to service user reviews
- Overseeing day-to-day operations across the clusters
- Conducting staff supervisions and encouraging team development
- Participating in the on-call rota

This role will suit a motivated and flexible individual who is passionate about person-centred care and experienced in staff supervision within a health or social care setting.

**WHAT’S ON OFFER?**

At Centred, we value our people and offer a rewarding benefits package, including:

- Competitive salary.
- 32 days’ paid holiday annually, increasing to 35 days.
- Flexible working patterns to support work-life balance.
- Comprehensive training opportunities, including funded SVQ training.
- Mileage reimbursement or access to a work vehicle.
- Access to earned wages via Hastee.
- Competitive pension and life assurance schemes.
- Employee assistance program for health and well-being.
- A supportive pathway for professional development and career progression

**ABOUT YOU**

We are looking for a confident and supportive leader with the following attributes:

- Qualifications:_
- SVQ 3 in Health and Social Care, or equivalent (or willingness to obtain)
- PDA in Medication Administration (or willingness to obtain)
- Work Experience:_
- Supervisory experience in a care or support setting (Essential)
- Direct experience in delivering person-centred support (Essential)
- Skills and Knowledge:_
- Strong interpersonal and communication skills
- Ability to coach and mentor others
- Understanding of care planning, risk assessment and medication protocols
- Confident with IT systems and digital recordkeeping
- Personal Qualities:_
- Professional integrity
- Ability to manage stress,
- A willingness to develop in your role
- Other Requirements:_
- **Full driving license** and access to a vehicle with business insurance (Essential)
- Willingness to work flexibly to undertake on-call, weekend, sleepovers, and evening work as needed.

**MAKE A DIFFERENCE**

If you are passionate about mental health and empowering others, Centred doesn’t just offer a job - we offer a career.

Join our sector-leading charity and help us bring our vision to life.

**ABOUT CENTRED (SCOTLAND)**

**Job Types**: Full-time, Permanent

Pay: £27,124.00-£30,283.00 per year

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Ability to commute/relocate:

- Inverness IV2 3PP: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Full UK Driving License (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person