Content Project Administrator

1 week ago

Eynsham, United Kingdom Ardens Full time

**Company background**

Ardens is an exciting and fast-growing health tech company that has a passion for improving patient care through better use of technology. We are a clinically led organisation of over 125 people, including GPs, nurses, clinical pharmacists, developers, account managers, product specialists and customer support.

Our two products, Ardens Clinical and Ardens Manager, are used by 87% of GP Practices across England.

**Role Overview**

Ardens develops national and local content which enables GP practices to record and monitor activity via a series of clinical templates and reports. We are looking for a new Content Project Administrator to support the Project Managers in the delivery of our content.

**Responsibilities**
- Triaging the local/national contracts inbox and liaising with other teams to help resolve customer queries
- Liaising with clients to obtain locally commissioned service specifications
- Logging all specifications and client notes on internal systems to ensure all teams have the information they need
- Supporting the workflow process for the Emis Web, SystmOne and Ardens Manager development teams
- Attending relevant weekly meetings and taking notes as required
- Attending client meetings as required, taking notes to ensure actions are accurately captured
- Liaising with other teams eg. Accounts, Deployment, Support and Training Team to ensure smooth workflows are maintained and all internal customers have the information they need
- Assisting with the delivery of communications to clients

**About you**

**Experience/skills**
- Previous experience in administration is desirable
- Excellent organisational and communication skills
- Good time management
- Ability to work as part of a team

**More about our benefits**

In addition to your salary, youll receive paid breaks, your birthday off, a generous annual leave allowance plus Simply Health membership. Throughout the year youll be able to join in with a variety of team events from summer garden parties to full team away days in the Cotswolds.

**Salary**: From £23,920.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

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