Technical Support Specialist

2 days ago


Northampton, United Kingdom LinkPoint Resources Limited Full time

**_Salary: £27,200 - £42,000 + 10% Bonus + Shares + Remote working + Amazing other benefits._**

**Technical Support Specialist / 1st Line Support Helpdesk Core Duties**
- Aim to exceed performance goals in areas like customer satisfaction, quality assurance, and attendance
- Partner with leaders to achieve goals
- Become an expert in a specific product area and deliver 1:1 live training to customers
- Contribute to team projects
- Give and receive thoughtful feedback on team processes and leadership

**Technical Support Specialist / 1st Line Support Helpdesk Key Skills**
- Fluent in both German/English, verbal and written
- Excellent phone manner and strong writing skills
- Experience in a customer-facing role
- Technical support experience in a SaaS environment

**_Are you enthusiastic about the _ _Technical Support Specialist / 1st Line Support Helpdesk job? Send us your CV in Word format today._



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