IT Support Technician
4 days ago
Are you an IT Support Technician looking for your next role?
I am working with a client based on the outskirts of Ipswich looking to add an IT Support Technician to their team
**What is the job?**:
- Being a reference point for all IT related queries from internal users, ensuring all information is captured into a defined task, together with desired outcomes.
- Perform break/fix IT issues with support from the IT Team Leader or external IT provider
- Supporting other IT Team members resolving issues remotely or onsite.
- Provide onsite and remote IT Support to end users across all businesses, enabled by a ticketing system, within set SLA times and business priority
- Handling of new hardware requests, including ordering, setup and distribution.
- Completing assigned project work to a high standard
**What do you need?**:
- Prior experience within a professional IT environment
- Excellent communication skills
- Experience of using various Microsoft programs
If you are interested in joining a team that offer professional development and great benefits then this may be the job for you, please reach out to Ryan at Pure for further information.
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