Care Unit Co-ordinator

4 days ago

Chesterfield, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time

An exciting opportunity has arisen to join the General Medicine Care Unit as Care Unit Co-ordinator.

You will show good leadership and communication skills, be able to deal with complex and varied information and be flexible and compassionate to the needs of the service receivers and team members.

You will receive regular supervision and guidance from colleagues and management to support you in this role and you will be supported to develop your knowledge-base and skill. There will be opportunity to engage in varied, leadership development training within the organisation and be supported to develop their career.

You will be expected to lead, motivate and influence individuals, have excellent communication and analytical skills and be able to juggle the competing demands of the role whilst supporting the Care Unit.

To provide a high level of professional and confidential coordination of the administrative staff for the Care Unit. The post holder will provide support to the Service Manager/Assistant Service Manager in all aspects of hospital and community performance management.
- Management of administrative staff
- Support to senior clinical and management staff
- Work in cohesion with other Care Units
- Waiting list and waiting time management
- Operational coordination and problem solving

**Our vision**: Exceptional patient care provided by exceptional people.

**Our mission**: To bring our people communities and partners together - providing care we can all be proud of. We all play a part in achieving this, by living up to the values we promise to our patients and each other. As members of staff, we will be guided by our Proud to CARE values:
COMPASSION - treating everyone with kindness - welcoming diversity and inclusion, considering individual needs and challenging inappropriate behaviours outside of our values.

AMBITION - Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people’s health and wellbeing

RESPECT - Valuing and appreciating everyone - listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits.

ENCOURAGEMENT - Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future.

Leading the Chesterfield Way supports the Trust’s priorities and ambitions - and sets out the behaviours and characteristics that leaders are expected to adopt and that all staff can role model, to make the Trust an even better place to work; and to support the delivery of exceptional care. It provides a framework for leadership and supports individual progression through appraisal, progression, and personal development.

The Care Unit Co-ordinator role is an operational role where the main duties revolve around staff management of several administrative and clerical teams, as well as coordination of the Care Unit's outpatient activity to meet demand. Please see attached job description and person specification for full details.

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