Service Bookings Clerk

1 week ago


Reading, United Kingdom MotorEasy Full time

**Service Bookings Clerk Role**

The Service Bookings role involves guiding customers through the process of servicing their vehicle, starting with the initial booking of their vehicle into the workshop. Delivering high levels of customer service, you will find out their requirements, advise on cost and estimating timescale, and assisting in any other way.

**About MotorEasy**

MotorEasy is the smart way to run your car founded in 2016. We are technology-lead home for all your motoring needs, from warranties and GAP Insurance to MOT's, servicing, and repairs. We offer advice to nearly 1 million motorists nationwide and provide them competitive prices for the products and services we sell.

**Requirements of Service Advisor role**:

- Confident automotive service background
- Confident role as a bookings clerk
- Proficient with dealing with customers over the phone
- Polite, hardworking and diligent with processing requests

**Salary**:

- £25,000 PA Basic +OTE

**Benefits of working with MotorEasy**:

- Modern office with a close-knit friendly team
- Monthly social events and EOY parties
- Blend of youth and experience, some working for the CEO for 20+ years
- Family run business with easy access to the CEO
- Free MOT through the network each year
- Company pension

**Hours**:

- Monday to Friday
- 8.30am-5.30pm
- Saturday
- Up to 1 a month (9am - 4pm)

**Salary**: From £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- vehicle service: 2 years (preferred)
- Administrative experience: 1 year (preferred)
- Automotive service: 2 years (preferred)

Work Location: In person


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